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November 2023 by Laura Park
Great experience from beginning to end. The team made me feel very welcomed and answered all my silly questions. They went above and beyond in working on getting me the friend’s referral coupon savings. I’m excited to get my new sleep number next week.I would highly recommend!⭐️⭐️⭐️⭐️⭐️
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June 2023 by H Lakhani
I was greatly disappointed by the way we were treated at the store. When we got there first time, there was a 20-30 min wait and then we were helped by a person who was handling two other customer. Its okay to deal with two customers but we felt like we were a burden to him.Few weeks later we went again. Same man had one customer and told us that it will be half an hour before he could serve us. This time he was not even willing to entertain us. It is ok to handle two customer as people need time without the store people to talk. But to refuse to serve us and send us home was not acceptable. They need to look at their staffing. They are not the only game in town. They lost us for good.
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April 2023 by jim coleman
We had a very knowledge attentive sales man, his name was Zacarie. He showed us some beautiful beds and answered all our questions. He was instrumental in convincing us to buy our bed.
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January 2023 by Katrina Generozov
I had the mattress delivered without the base. The bed was the wrong size .
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January 2023 by Barbara Szumylo
We have had our bed before the pandemic. They didn’t want to come out during pandemic but now the bed isn’t in warranty my husband has slept on a mattress that is barely has air in not good for sleeping with Cpap and I feel like my bed is falling off they want to charge me to come out we never planned for a pandemic this place really stinks I ll go back to Jordan’s to get new bed they definitely back there furniture absolutely unbelievably disappointed in the company as a whole they take your money and runBarbara szumyloI bought mine in Dedham but no other store will help either
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August 2022 by Alisa Johnson
I decided to take advantage of the Massachusetts tax-free weekend and purchase a bed. Upon entering the store, I was greeted with a smile by Jeremy, who is based in Connecticut but assisting with the busy Dedham store. He was an extremely pleasant and humorous SN Representative. Jeremy was very knowledgeable and patient in explaining and answering questions I had about the beds. I was able to make an informed decision about the best bed for my sleep. Thank you, Jeremy!
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August 2022 by Alisa J.
I decided to take advantage of the Massachusetts tax-free weekend and purchase a bed. Upon entering the store, I was greeted with a smile by Jeremy, who is based in Connecticut but assisting with the busy Dedham store. He was an extremely pleasant and humorous SN Representative. Jeremy was very knowledgeable and patient in explaining and answering questions I had about the beds. I was able to make an informed decision about the best bed for my sleep. Thank you, Jeremy!
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July 2022 by Donna Hart
The Dedham Sleep Number still are the employees were great they made me feel comfortable went through all the information I needed to know and I would highly recommend them
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March 2022 by Liz Antaya
Mason and team were excellent. They were very professional and I felt like they listened to my needs quite well. I would suggest this store to anyone!
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November 2021 by Greg Haas
I love my Sleep Number bed, however recently something happened with the bed and I might need it repaired or something adjusted. You put the bed together so you can see all of the parts that make up the bed system, there aren't that many. Art the manager at the Dedham, MA store was awesome willing to help me over the phone, I was shocked and I told him I was! It looks like I should be able to get this resolved or I'll definitely update my review!
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August 2021 by Concepta McNamara
Excellence staff at the Dedham office, Reid, All to name a couple there was a young gentleman there also very friendly, helpful, professional and funny …..We bought our SleepI8 there a couple of years ago and love it ….
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August 2021 by Doreen Hayes
This store gives great personal attention which helps a consumer like me make an educated choice.
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August 2021 by William Gallagher
OMG Fantastic guys at the Dedham store! They listened to my wife and myself as we described what we were looking for. I really didn't feel like we were being "sold" something. I would absolutely buy again.
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June 2021 by Farhan Quasem
Mason did a fantastic job helping us find a new smart bed. The folks here truly care about customer service and go above and beyond.
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April 2021 by Maria Ducoste
Customer service is amazing. Mason was extremely helpful.