Staples in Dedham provides printing, shipping, technology, and other essential services for small businesses, remote workers, parents, teachers, and students. Customers report a generally positive experience with efficient service. The staff is often described as professional, courteous, and helpful, with associates proactively opening registers to avoid wait times and shipping clerks expertly juggling multiple customers. The print services receive particular praise for fantastic quality, reliability, and a willingness to expedite orders to meet deadlines, going above and beyond. Employees at the copy center are noted as being super helpful with tasks like printing labels. However, experiences with staff can be inconsistent. While some employees are friendly and assist customers in finding products, others have been observed not smiling, saying hello, or acknowledging customers, leading to awkward interactions. Despite these occasional lapses, many customers recommend the store, especially for its high-quality printing and shipping services.
Same day pickup and ordering from the web totally eliminates wasted time "Looking" for something. When you get to the store, there is a dedicated line for the web orders and I was done in 2 minutes!
June 2024
quick and easy. great and knowledgeable associates.
May 2024
Quick trip to Staples. I was the only customer in line. The cashier was assisting a customer. Another associate noticed that it might not be a quick transaction and opened up a second register to assist me. Bravo!
