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March 2024 by Donna Martinez
One particular woman Hispanic clerk is extremely rude. Worth the drive to the Islington branch.
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March 2024 by Albie Zylyftari
I came from a country of poor people, and corrupt government. They said come to America for a better life. I never thought I come to the post office and treated with discrimination and rudeness.
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March 2024 by Brett Underwood
If you want to get the job done this is not the place to go. Visit islington office or Westwood. USPS should consider a change of staff or closure of this location.
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March 2024 by G P
What an absolute disgrace of a group of degenerates working at this place. The United States Postal Service used to be a place where proud people would work as federal employees of our wonderful United States, now it’s just a bunch of useless individuals. This review has been a long time coming.
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March 2024 by Judith Constanti
I love my post office. These guys are always efficient, nice people. They work hard!
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January 2024 by Jason Brogan
Post office is great, been going for over 30 years, never had a problem.
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December 2023 by Victoria Kalinina
They don't care about customers. Ridiculous waiting time in line!!!
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October 2023 by Clary Hernandez
So, I received a a very important letter from this PO more than a month later in which it brought a lot of issue’s because of their improper handling of mail. Very much NO BUENO
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August 2023 by Vincent DiSalvo
This office is the worst and rude every time I go to this location the lady yesterday afternoon is a pushover and she was wrong about putting on a barcodes on the packages it was her job no wonder the ratings are so low.
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June 2023 by Ellin L.
I used to live in Dedham and a package was getting sent to my old address. I stupidly apparently never filled out an address change form so I hoped it would still get delivered. On the day it said "out for delivery" it ended up getting scanned as "forwarded" then a few hours later "delivered" and a few minutes later "forwarded" again. I called usps customer service (~20 min wait around 3PM on a Thursday) and they couldn't see where it was getting sent. I was told they'll put in a request to the Dedham post office itself for more information and I'd get a call in 48-72 hours/whenever they get to it. The next morning it was scanned as "forwarded" again but then I got a call around 10:30 am the same day. The guy was super nice and confirmed there wasn't an address change form on file for me but they'll try to find the package in the back. Lucky for me the guy was able to grab it from the pile of mail slowly being scanned as return to sender! Not only that he was able to hold the package for me to actually come pick it up. The employee was super nice, patient and understanding.
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May 2023 by Juan-John Somera
Need changes to have better customer service.
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December 2022 by Gigi Bubble
If I could not rate them at all, I would ?. Went to the local post office 12/5/22 around 1:30p to complain about my mail being delivered to the wrong address and subsequently tampered with. After politely listening to me, the teller who was at least nice enough to hear me out comes back to inform me, 'he will be with you'. I was completely ignored after that and no one came out to meet with me. Useless!!!
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December 2022 by Eddie Sullivan
I can’t believe how rude this person was. It was very busy and I had about 10 very small very thin letter size envelopes with T-shirts in them. I saw the slots on the wall. It said pick up times. It did not say I couldn’t put those Manila envelope size envelopes in the bin. As I did, this Sam Lackey from outback came and started berating me for putting me items in the bin. I’m so sick of the post office in the way that they treat people. If you don’t like your job get a different one.
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August 2022 by Jessie Kong
Worst service ever! The electronic signature didn’t work at all!!! The package still didn’t get delivered with released electronic signature. why does USPS offer something that not working??? Same as their online redelivery service.
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May 2022 by Stella Gouras
Very rude not helpful at all .. never going there again