Horrible Customer Service & manager was very rude.
December 2024
Was returning a Nespresso machine that I bought a week ago because the espresso comes out cold. The associate Diane, and her male manager (didn’t get a name) were down right rude. It was truly baffling everyone around me was appalled. Do they not have customer service training at William Sonoma?
December 2024
You are better off driving to NH or just paying for shipping. Multiple employees but no one to help and the entire store is a mess. They are in trouble once Christmas shopping really begins
