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December 2023 by Jennifer Green
Amazing service! I popped my tire and they were fast to tow my car and get me back home.
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November 2023 by River B
My daughter has been waiting for her car for over an hour. Waiting outside in the dark. She called them twice. And instead of them giving her an estimate as to when the car will be dropped off they laughed at her and said” it takes how ever long it takes to get there.” And hung up on her. What is the matter with you people?! I personally hate working in customer service so I get it. But when you see your daughter struggling in an other state and me as her mother living 14 hours away it crushes my heart knowing I can’t be there to comfort her as she cries out of frustration. The lack of empathy is disturbing.
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October 2023 by Rachael P.
The owner of this establishment just makes excuses for his employee's driver behavior. Instead of being worried about erratic driving through elementary school parking lots, in the rain, while still dark out, he just says "oh he's just dropping off his daughter." Does that excuse the fact that other children are being dropped off and his driver should slow down and watch for children rather than rushing to work for his boss? Instead of making excuses for your employee's perhaps teach them safe driving - especially in parking lots designed where children will be walking across pathways.
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October 2023 by shawn gookin
THANK YOU! THANK YOU ! THANK YOU!Just had such awesome experience with this company. Dispatch was really professional and on it, the tow driver was really amazing. Not only good at his job but a great human being as well. Don't hesitate to call these guys.Service: Car towing
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October 2023 by Alec S.
Complete pieces of s**** Hope their business rots and fails. Illegally towed my car from my apartment complex parking lot and then charged me $160 in the lot to put it down. Illegal as f**** Called the cops and they came and said they can't do s*** either. Another instance my buddy got towed (legitimately) , we got to the tow place and they completely over charged around $180 and were complete a** holes, giving off very threatening vibes. We questioned the price and they become hostile very quickly saying "you want car back or not" etc. I've never had such a hatred towards a company but these a** holes deserves all the hate coming. They mainly work around Umass Boston campus and love to go after the students, knowing most of the students income is not very high at all. Moral of the story: Complete dickheads. I hope someone will have the will to fight back and get them shut down
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September 2023 by William Mcdinckle
Wonderful service amazing employee hospitalityService: Car towing
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August 2023 by Jayla Felix
Was rough with my door trying. To push by himself and it couldn't open. Had to bring to shop to fix
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July 2023 by Hoyo trucking
It is organized theft. My car was taken in front of the house without any sign. They offer 30 of the 150 dollars per day taken.
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July 2023 by Harder Then eve
I don't know where to begin . These folks hold your car even when you try to pay for it to be released. They do illegal things to hold your car longer .Folks seem shady and constantly under the influence
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June 2023 by zoey loveee
The driver,he drives like he owns the rode. Not professional at all..
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June 2023 by Nick Hinds (#ClownBizzness)
I Just Needed Them To Loosen My Lugz n I Was Gonna Change The Tire n They Wouldn't Come (Always Open, Never Available)
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April 2023 by Jessica
Got very fast and friendly service thank you so much!Service: Tire change
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March 2023 by Heracles jean
“Always open” TOWING , is never open I suggest you call before showing up because more likely than not, no one is going to be there. I was told some one was going to be there in 20mins but I called 30 mins later I don’t think he knew I was the same person because he said 20 mins again so I asked are you sure cause that’s what you said earlier and that’s when he started getting loud with me.
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March 2023 by Anna R.
State troopers called this tow company after an accident: I was picked up in a tow truck who had a half drank Effin Vodka cosmo bottle in his cup holder. He was also texting the whole time we was drinking and driving. Good job BPD and Always Open Towing, happy I survived.
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February 2023 by Pat S
Clear expectations and treated us respectfully in a charged situation. Not easy work. Thank you.Services: Battery service
