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January 2026 by Kim Miles
I had such an amazing experience at the Southbay AT&T. I worked with Jasmine the manager and Joessy as well as a few different staff members, they were extremely busy but also supportive and attentive to each one of the customers they were helping. I had an amazing time they took care of my bill, explained everything in detail and even demonstrated how to use my new iPhone. I recommend this location to anybody who looks for good service and free parking! I will be back, you ain’t getting this service just anywhere!!
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January 2026 by Tanveer Pasha
Jasmine here is the best ,talk to her only she will explain stuff to you better than the other. I truly appreciate her help. Her customer service is excellent.
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December 2025 by King Royal
Omg Elias is the best rep I've ever encountered he was
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November 2025 by Angelica Garcia
Went to the store on American legion and was denied service. Horrible customer service. I worked with a guy from sales named Elias. He was patient and sat with me for hours until i was satisfied. This is what separates good customer service from bad customer service. If I could give him 100 stars and a raise I would. When I left American Legion, I was more than ready to switch over to T-Mobile but thank god for people like him. It would be nice if South Bay can go train people at American legion on proper business etiquette. Thank you Elias!!!
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October 2025 by Angel Wang
I got a very good service from this store. I am happy with the smart girl gave me service. So I have to say thanks in the Publice let more people to know.
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October 2025 by selena chavez
I made a purchase yesterday at the South Bay Plaza Location I was being helped by Jasmine. She’s the best ! I’m a first time customer, she helped me with everything I needed to know that made my purchase easy and fast.
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October 2025 by JP Shero
John and Jasmine were a great help in setting up my new phone at the South Bay location
Much appreciated!
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September 2025 by Patrice Lundy
I was there yesterday just to pay my phone bill and Jasmine provided me with outstanding service not only did she help me pay my phone bill, but she helped me lower my phone bill moving forward phenomenal customer service she’s great
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September 2025 by Yung Regicide
Jose at the South Bay location is extremely knowledgeable and helped me to get my awesome iPhone that I’ve been wanting for a while at an amazing price. He even hooked me up with all the accessories I needed. Will 100% recommend this store!
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September 2025 by Jeffrey Bekoe
Jasmine has been a great help from the moment I walked in. She was very professional, patient, and thorough in explaining everything in detail. I couldn’t have asked for a better experience, especially after my last visit to AT&T at another location. She really made the process smooth and stress-free. Thank you!
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July 2025 by Dashalea Rivera
Loved the services from Elias Díaz definitely come in see him chat 😌
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July 2025 by Sofia Diaz
I had a really great experience at the southbay AT&T location most times that I visit AT&T I tend to have a hard time because I’m older and my bills always tend to get messed up after I make a purchase. The last time I visited the store was about eight months ago and I had a poor experience with the previous manager. The new management Jasmine and Alex are superstars with an amazing team. I believe I worked with Daniella who helped me fix a billing problem that I had spent hours with customer service trying to fix with no resolve . She also sold me two new watches while still saving $30 on my bill I didn’t even know that was possible. The rest of the teammates constantly kept asking me if I needed anything even though the transaction wasn’t directly with them. I will be back to this location and I’ll make sure to recommend all my friends to come here. Thank you AT&T make sure you never loose this team.
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July 2025 by Domingos Silveira
Alex and Joessy are the best! Very helpful best AT&T store in Boston! Thank you.
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July 2025 by gabriel mercado
Elias Diaz is the best customer service I ever had he went above and beyond for me helping me get a new phone he was really passionate and patient with me and did everything in his power to get it done I really appreciated everything he done for me I recommend him for anything problems you may have
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June 2025 by Dianny
Had a good experience with Danielle. Just came back from vacation and breaking my phone outside of the country, had to get a new one upon landing. Quick and easy, she was very cool and informative. Thank you guys ! Before coming to this I went to the At&T store on west broadway south Boston, which is closer to where I live. However, despite google saying they were open and their door hours saying 10am to 7pm on mondays they were in fact not opened and no one was in there. I appreciate South Bay location for helping out
