Marshalls is a store full of surprises, offering a wide variety of products across ladies fashion, shoes, beauty, home, men's, and kids’ items. The store is known for its ever-changing selection, with new items arriving daily, including designer brands and clearance deals. Customers appreciate the good selection of clearance items, especially during sales and holiday seasons. The staff, including helpful employees like Roz, are often praised for their friendliness and assistance. The store is spacious, making it enjoyable to browse and find great deals. However, some customers mention that the boys' youth section is small, and the restroom can be difficult to access as it is often locked with no immediate assistance. Overall, Marshalls is seen as a fun and exciting shopping destination where shoppers can find new surprises regularly, making it a favorite for many who enjoy discovering good deals and unique items.