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March 2023 by William Sansone
Great service! Awesome job repairing our German Coo-Coo Clock.
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January 2023 by David Timmons
Mr. McKenna fixed a very special clock for me (built by my gramdfather). He did a thorough job, and didn't take too long.I had a different clock maker/restorer "fix" the same clock a few years ago. He kept the clock for months, and when I got it back, it didn't take long for the clock to stop working.I won't have any of my clocks worked on by anyone but James McKenna.
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December 2022 by Jean Veseskis
Thanks to Antique Clock Restorations, the grandfather clock my dad bought for my mom, on their last Christmas together, chimes again! The clock had been neglected over the years moved multiple times. Jim gave it new life. Our grandfather clock once again fills our home with memories and beautiful sound.
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December 2022 by June Knochin
James went above and beyond for me on my beloved grandfather clock restoration can’t thank him enough!!
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December 2022 by Stephen Fisher
When I brought my antique clock to have Jim examine the problem, he noticed right away that my clock needed a new key and had one on hand that fit perfectly, a somewhat elaborate silvery replacement. When I asked for the bill, he said "no charge, have a good day". Needless to say, I was doubly pleased! Having known Jim for a number of years, I can attest to his high degree of competence, thoroughness, integrity and love for his work.
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December 2021 by Alyssa F
For someone that runs a clock business, James has no sense of time. I made an appointment to drop off my clocks. When I got there, the shop was closed. I called him and he sounded like he had no clue what I was talking about, as though he forgot about the appointment. While I was there, he told me to pick them up in two days at 1 PM. So we made that appointment. I called to let him know when I was on my way and he said that he was not going to be there. So we figured out a different time that was going to work. I got there early and when I went to the shop I saw the sign that said open and there was also a sign that said to ring the doorbell and the doors were closed. I rang the doorbell and nobody came to the door. Great. So I waited in my car for about 20 to 25 minutes then called to ask him if he was on his way. He told me that he had been in the shop waiting. I told him I had been waiting for a while and he told me in A bit of a sarcastic tone "see the sign that says OPEN. You just come in." But if both doors are closed I'm not going to just walk in unless there's a sign that says so. I actually thought he was pretty rude. Did he fix my clocks? Yes. But I absolutely will not go back there just because he made me wait twice, I had no concept of any appointment whatsoever, and was rude.
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December 2021 by David Pope
If you want high quality antique clock restoration, this is the place. Professional and exacting…… If you are looking for a quick fix this may not be the place as they take any and all time necessary to do a proper job and find appropriate parts. We highly recommend them.
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December 2021 by Michelle White
Brought my family banjo clock to james that fell and broke to almost disrepair. He worked diligently and tracked down parts that he needed to make sure he could put it together as original. He is truly a master at his craft. He also appreciated the emotional connection the family has for the clock and took great strides and care because of that.An artist should not be rushed so please be generous of time, it is more than worth it.
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December 2021 by Scott Hall
I had my Grandfather's Grandfather clock (Emperor) that hadn't been working in years restored by Jim recently. I am thrilled with the end result. It is functioning great and the chimes are playing on the quarter hour. While it took a long time (as Jim had warned me it would) it was definitely worth waiting for. The clock is a beautiful addition to our home. I have fond memories of the clock fully functional as a child and wasn't sure if I would be able to get it going again since it had seen many years without use and it was in pieces when I initially gave it to Jim to repair. I would highly recommend Jim if you are in need of a clock being serviced and/or restored. Thanks. Scott
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December 2021 by Joanne Russell
James works very hard to make sure your clock is functioning properly. His skill and expertise comes into play for each repair. You should Google him and see his handiwork on large restorations. I had a very difficult repair and yes it took time but it was done right. I have been there when he went out of his way to get an item back to a lady who just left. He even offered to drive the hour to get it to her. I see some reviews on this and wonder how needy someone might be. Gee your clock is 5 minutes fast? Can't you adjust it? You paid good money for his services go get your moneys worth. I've had an appointment and he was not there too, but he is a person. Illness and emergencies do come up. Please tell me that you have never missed an appointment or forgot someone was calling or coming to a meeting, etc. You must be a perfect person living in a perfect world. Look, if you have a clock repair, call and speak to him. You will be glad you did. I drive an hour to have my Moms clocked fixed. Well worth his expertise
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December 2021 by Bob E
I inherited a cuckoo clock from my father. He had brought it back from Germany many years ago. . It is EXTREMELY delicate and was in disrepair. Jim worked diligently, keeping me informed of his progress,.and got it working beautifully. Afterwards, Jim told me a number of "dos" and "donts" about handling such a clock. What impressed me the most Is that Jim has called numerous times to ask how it is working. He seems genuinely concerned and I can tell he is passionate about his work and takes pride in it. He also answers his phone. I would recommend him to anyone. Bob E, Nashua
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December 2021 by Eliz Crowley
Update: A clock wound to a stop while I was away and the chime got out of sync. I couldn't figure out how to resync it so I emailed Jim. There are various methods, but he knew which this clock needed and talked me thru advancing the chime up to the current hour. He is always so knowledgeable and helpful! Much appreciation.I have three antique mantle clocks that were in various stages of neglect or disrepair. Jim McKenna knew how repair all of them, including one with a china-to-brass hinge. The work took a long time, but his prices were reasonable for restoration work, and he has been available by phone to answer questions.His knowledge of clocks and antique restoration best practices is extensive. I'd tried several other repair shops without success. McKenna was able to get the clocks ticking and chiming and preserve their antique beauty.
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December 2020 by Rick Greska
He does a great job but he's not cheap or fast.
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December 2020 by Jerald Jaggers
It took 9 months to repair my antique mantel clock, and even then the clock still runs 5 minutes fast. More than a couple times I was told the clock was ready to be picked up, only to be told later that they needed to keep the clock for an additional week or two.
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December 2019 by Richard Siegel
Jim knows a lot about clocks and does excellent repairs. He takes his time and tries to use genuine parts. Fascinating shop if you like clocks.
