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September 2025 by Marilyn Encarnacion
The BEST! Exceptional service and above and beyond expectations. Luis, Justin, Louis, and Brad…all are amazing :)
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September 2025 by Michele Siano
I just happened to go to Pepboys in Dracut when we moved here & have been a customer ever since. My husband's best friend is a master mechanic and luckily we can rely on him frequently but I trust and recommend this particular Pepboys just as much. They are great 👍
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September 2025 by Sean Lydon
Great and fast service.
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September 2025 by Sharon K
Urgently needed a battery replacement. Called my local shop in dracut and the guys there hooked me up within a few hours on a busy Saturday. Justin also helped me out with an online coupon.
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September 2025 by Bruce Ozella
Great job William
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September 2025 by Lynn Dube
Dropped off car for the tires to be changed out and sensor on Friday afternoon around 4 pm for Saturday service. Recieved a call at 5:30 pm the same day saying it was ready for pickup.. Great and Amazing fast service .
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September 2025 by Edward Grace
Very accomadsting great service did not really have a long wait
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August 2025 by Bruce Alden
My experience from making the appointment over the phone to the excellent courteous service was great from start to finish. Because of this I am a several time repeat customer. The Dracut Store always goes the extra mile.
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August 2025 by Miguel R
Was well taken care of. Service was fast and and the communication was excellent; they pointed out areas of concern, so now I'm aware of potential issues the car may face later. . Will be my go to shop going forward.
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August 2025 by N
Service great just purchased a car and wanted a 120 inspection to verify my used cars condition and I feel confident now that they inspected it ! Extremely friendly place i live closer to a different location but went to this one based off reviews and was not disappointed!
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August 2025 by Manav Patel
I had my oil changed at Pep Boys, and while I was initially satisfied, I noticed an oil leak shortly after. I went back to them, and to my surprise, they took care of it completely free of charge! The staff was friendly and efficient, quickly diagnosing the issue and fixing it without any hassle. This kind of follow-up service shows they truly care about their customers. I’m grateful for their commitment to quality, and I’ll definitely return for future.
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August 2025 by Karla Colon
Very quick service.
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August 2025 by Crystal
Justin and Dax were amazing! We came in for two tires, but ended up getting 4 instead, and an alignment. They were so helpful, and even saved us from someone else buying our tires. The service from beginning to end was perfect. We’ll definitely be coming back when we need tires again.
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August 2025 by Jesse H.
Oil change just under $100
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July 2025 by Brad Armstrong
Recently moved from NH and had to get two vehicles inspected. Wasn’t sure where to go and decided to try out PEP BOYS in Dracut. So happy I did. Justin, Luis and Dax were awesome! Very friendly and professional. They got me in and out very quickly. I will definitely be back for any other services I might need. Thank you Justin and your team for making my experience amazing.
