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“Great service. The young man that picked me up was extremely helpful and friendly. Highly recommend, they are NOT your typical Lowell " Taxi service ".”
“I just wanna give a big shout out to Shane Burleigh and Derrick Hewitt and the team at this Estes terminal. We had recently worked with a new customer who was experiencing downtime from machinery failures, who had to expedite one of the machines for repair. After that machine was fixed, the back up machine needed to be repaired and we needed to get it picked up quickly, and I worked through Derrick and Shane to promptly get a regular service pick up made and moving. The reason for the five stars is not because of the quick follow up, which was greatly appreciated, but rather the professionalism and how Shane just went about his business getting it done for us. Estes is a core carrier of ours not because of their pricing but because of their people. Derrick has always been Available, caring and consistent and I’ve yet to work with an Estes Operations person who doesn’t care. I’ve been in this business a long time, and I compliment go first to Rob Estes whom I met several times early in my career and what he’s built with his family, but most importantly to the great people that work for this company. Thank you from all of us at New Light! ??❤️?”
“They had someone come to my house and drive me to the bus location and charge me a fee for the trip then I boarded a bus that charged me another fee to get there 80% through the ride was a bathroom and food break and then I was dropped off at the exact address I was going to, my only complaint is that cause I don't speak Spanish I have no idea what the instructions were and the bus blasted loud Spanish religious music My return ride,my advice to any people who don't understand Spanish is to wear headphones and hope some friendly person is bilingual like I happened to find, but if I had known to bring headphones like I do now I would have had a better experience.”
“Worked with these fellas first hand on site. Great guys, great attitude, and careful and caring about the customer and they're needs; Very careful and caring about the customer's product as well.”
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“Delivery tech was super nice. Called me 10 min before his arrival. Helped me move a 180lb generator to my elevator. Told me to have a good day. What more can you ask for in people?”