United States Postal Service
Post Offices,
Shipping CentersHours:
54 Broadway Rd, Dracut MA 01826 Hours
About United States Postal Service
The United States Postal Service location at 54 Broadway Road is frequently described as the best, with many customers stating they will not go to any other location. Reviews highlight that the staff are very nice, friendly, helpful, polite, and professional. They are noted for going above and beyond to help customers, providing great customer service that exceeds expectations. This location is considered fast and reliable, particularly for its walk-in passport services. Customers strongly recommend coming here for passport renewals or applications for the best results, noting that other post offices can be painful, not good, or have rude staff. The overall experience is consistently positive across multiple visits.
Most Recent Reviews
December 2025
I am so sick of my mail being sent to my neighbors and their mail being sent to me. I just got a STACK of mail that hadn’t been delivered to me and there were BILLS that needed to be paid!! Calling the post office now to report this. WOW.
July 2025
not sure what his name was, but the older man that works here that has a smart attitude Is someone that I dread having to deal with whenever I come here. Every time I go in, he makes a smart remark and make sarcastic jokes that are not funny at all. Last time I went in there He literally laughed in my face.
December 2024
David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more...
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