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August 2023 by Jess Boysen
Donna is phenomenal - just a very kind lady with a big heart. She processed our passport documents like a pro. Fantastic customer service.
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April 2023 by Tam Pham
Older white male refused to tape my priority mail envelope that I was paying to ship with them so I ended up asking for a refund and going to UPS instead. They lost my business over me asking them to tape the sides of my envelope package. My mom works for the Post Office and she knows how careless ppl can be with your packages and it having a good chance to be torn during shipment. Simple tape on the side and the guy refused and ignored my request. He was nice and talkative to the white customers there. Wonder if he just doesn’t want to help an Asian person in a town full of mainly caucasians. Especially when the U.S. just experienced COVID. Guess I’m automatically blamed for being of Asian race when I’ve lived here most of my life and had nothing to do with the Covid virus. Guess my family members being affected and sick by COVID while we were in the U.S like others in the U.S. got sick makes it our fault somehow.
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March 2023 by Leticia H.
I had a great experience at the Duxbury post office at depot at today. I had to get passports done and found a highly knowledgeable, helpful, and friendly staff.
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December 2022 by Kathleen Graham
We have the most pleasant experience doing our passports there. Not only were they so helpful on the phone, but extremely friendly and patient in person.
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October 2022 by Elba De Oliveira
Love this post office and the friendy people that work there always willing to help and be sweet .beside been so smart thanks will always go there.
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July 2022 by Danielle Currier
I couldn’t get to a real person and I was on the phone for almost a half an hour trying to get an answer to questions through the automated system. Totally ridiculous
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June 2019 by Gregory Kirkner
Lots of free parking, and the staff is great, but it would be nice if one could access the lobby and their PO box after hours. When I lived in Columbia, SC, I could access the lobby after hours using my box key, and this was 20 years ago. They also made better use of the package lock boxes in SC. It seems to be random in Duxbury.
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April 2019 by mandi allen
I get more of my neighbors mail than my own, packages thrown in drive way by a person driving a personal car, in normal street clothes.
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April 2019 by darth scottydogg
Ive never had a problem with them only the other types of service fedex ups ect. I have a box and use there address with it as my apt.# and always recieve my mail as long as other services and the shipper dont screw up
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September 2017 by Miguel A.
We went here to get our Passport done. They did it quickly and efficiently. Plenty of parking. Everyone there was really nice to us. We wanted to get stamps and they took the time to show us each of the stamps they had for sale even the new JFK stamps!
