Chase Bank
BanksHours:
31 William C Kelly Sq, East Boston MA 02128 Hours
About Chase Bank
Chase Bank in East Boston is highly appreciated for its friendly and professional staff who provide excellent customer service. The team is bilingual, welcoming, and always eager to help, making customers feel comfortable with offerings like water, coffee, or tea during their visits. The bank's modern and inviting layout adds to a positive experience. Customers have shared praise for staff members, highlighting their helpfulness, politeness, and dedication. One security guard stands out for his helpful attitude, always smiling and going out of his way to assist, even giving his shirt to a homeless person in need. The branch staff, including employees like Sander, are often recognized for their enthusiasm, professionalism, and willingness to assist with various banking needs, from opening accounts to resolving long-standing issues. Overall, this Chase branch is seen as a valuable part of the community, with staff members who truly care and make every visit a friendly, smooth experience.
Most Recent Reviews
July 2026
Went for a cash withdrawal and was warmly greeted. Very kind and professional, even got me a water bottle amidst the heat wave. Every time I’ve gone there’s a security officer by the ATM, very safe.
December 2025
Very professional very clean and patient with clients
September 2025
A big thank you to the Angel D.Peguero for the excellent service today. Very professional, polite, and made the whole process smooth and easy 🙏
More Comments(29)
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