-
March 2024 by Bebaah Lopez
Very rude and unprofessional when I called. Person answered and didn't even hear what I needed help with all they said is they can't help. All I needed was a driver to come and change a spare tire.
-
February 2024 by Estifen Molina
I had an appointment in BofA by Fan pier Blvd in Boston, I’m pretty new in the city so looking for parking is pretty hard for me, but I parked across the street from the bank, and I had noticed there was a pay for parking meter in front of the bank which is across the street from where I was parked, but where I parked was for residents only, not even a minute that I got out to pay for parking the tow truck legit did a whole illegal U turn just to get to my car… the driver even saw me, and instantly lifted the car… and said that if I wanted him to drop it I had to pay 132$ on the spot, THIS MANS legit pulled out a whole QR code for me to pay… I know he must’ve seen me from far away because ain’t no way… I honestly think he could’ve directed me to a place where I can actually park, instead of being rude and acting like I just destroyed half the world… I payed and drove half a block to see actual pay to park parking spots… my appointment didn’t even last 30 minutes so I didn’t even have to pay for parking the parking…
-
February 2024 by *_*
Bad customer service and there's no phone number for the headquarters.
-
February 2024 by Young J
The worst services in the world
-
February 2024 by ammar alqadhi
I been here multiple times. The tow truck drivers are good, yet them dispatch team are bad and rude with the people and some of them really psycho.I agree its a business and you have to make a money, I understand some customers are bad, but you need and I hope you can train your workers specifically your dispatch team to be good with the people who talking with you with full of respect.Sincerely,Ammar
-
February 2024 by Ryan Fitzgerald
Jodi was very helpful when my car was towed. I was able to get all of the help I needed and it was a very pleasant experience.
-
February 2024 by Ash Jay
The girl in the front very nice she help me in my boyfriend
-
February 2024 by JinxHydra
This is a sloppy and predatory business that prays on the low income area in which it sits. They seem to be unable to tow a car without damaging it in some way and my car was no different. The reason behind so many mistakes is likely because the drivers are stoned during their shifts. I know this because i watched a driver put a dab pen down on the counter right next to me while i was retrieving my car. Additionally, the fee of $170 for a tow is extremely excessive. They will tell you the base fee is $135 and then tack on a "storage fee" of $35 the second they drop the car off in their lot. This is an example of predatory "hidden fee" practices used by the likes of Comcast and it is disgusting to see it used against the disadvantaged people of East Boston. This company and anyone with stock in deserve a taste of the misery they cause people every day.
-
February 2024 by Mark Luthringshauser
I needed to have my Tesla towed out of our building's underground garage. Zuli (apologies if I misspelled his name) did an incredible job operating in an incredibly tight maneuvering space, and with low ceiling height. His work was both extremely professional and friendly. Based on my very positive experience, I highly recommend Todisco, especially if you're in need of specialized towing service (Tesla-approved).
-
February 2024 by Dave Zicari
Truck died in the middle of the highway. Called police and Todisco was dispatched. Roy came and got the truck hooked up and towed it to the dealer. He was super friendly and helped to calm me down about the whole situation. They treated my truck with excellent care. Would highly recommend them based on this experience.
-
February 2024 by Thomas Galusha
Todisco towed my vehicle in July 2023 (it’s now January 2024). They brought inadequate equipment and damaged my vehicle. Drove 45 minutes to salem, ma to fill out a damage report. It’s been 6 months and 10 phone calls to them, and have no resolution. I will be filing a complaint with the state police(who called them for the tow) and the attorney general. Every employee I have spoken to has been unprofessional and rude. The dispatcher should find another career. Thankfully it’s simple to take them to court. TERRIBLE
-
January 2024 by HEnrique Moraes
Quick solution! To pay and to take someone's car, these things!??️
-
January 2024 by Al Mazin
Called to ask if I could be helped loading my Plow Blade onto my pickup because I was having trouble with it and the repair shop couldn’t come out to me. Jose showed up 10 minutes before the expected time and did what had to be done with expediency, professionalism and a smile. Thank You Todisco Towing and Jose. I’ll be calling again
-
January 2024 by Robert Falk
Wow happy holidays to you too!
-
January 2024 by Jayme Ryan
TERRIBLE TOWING COMPANY. THEY TOWED MY MERCEDES ON THANKSGIVING AND DAMAGED MY VEHICLES REAR BUMPER. IT WAS HANGING OFF WHEN I RECEIVED IT. I COMPLETED THEIR DAMAGE REPORT AND THEY HAVE YET TO REACH OUT TO ME TO FIX IT!UPDATE: THEY HAVE A INACTIVE EMAIL ON THEIR WEBSITE. I HAD TO CALL THEM SEVERAL TIMES FOR THEM TO TELL ME THEY NEVER SUBMITTED THE DAMAGE REPORT. THEY STILL HAVENT FIXED IT OR REACHED OUT TO ME. MONTHS LATER!
