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November 2023 by Kristin
Love Sullivan. They’ve always taken good care of my vehicles and one of the guys used to work with my Dad at Sears. I know they’re trustworthy and they do a great job. They always call me to discuss potential issues and find out what I want to do. Never pushy & they’re honest about what can wait and what should be prioritized.
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November 2023 by Rachael W.
Come to Sullivan Tire if you'd like to spend ALL DAY waiting for an inspection sticker....We dropped our truck off at 11:30am and it wasn't ready until 4:30pm.Mind you when dropping it off they stated that it would take about an hour to a hour and a half..We called to check in around 2pm when they said it should be done soon. We arrived to pick it up around 2:35pm and the person at the desk looked at us like we were idiotsHim- "Did someone call you to tell you it was done?" Me- "No, but we called and they said it was almost done so we figured we could come and wait."Him- "Well the one guy we have for inspections is currently working on brakes, and then he has a couple cars in front of you, that's why we say we'll call you when it's done."-- In my own head... WHY?! Why is the one guy who can do inspection stickers working on brakes?! Don't you have enough ppl back there to have him working on inspection stickers?! Like what?! --Anyways.... 5 hours later the truck was ready at 4:30pm - the kicker was a lady walked in behind us saying "I'm still waiting for my inspection sticker!" And the dude goes "Oh, we just pulled your car in."What a joke...
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October 2023 by Regina Roza
Always get great service! Dave is the best! Thank you so much!
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September 2023 by Joseph Iannone
Stopped by on 9/26 and Jim the Store Manager was very helpful and knowledgeable. Needed a starter and battery for my daughter's car. Would recommend the East Bridgewater store based on my experience today with Jim.
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July 2023 by Sean Riley
Except, maybe don’t invite people to make a reservation by sending them a reminder postcard, saying my MA inspection was due…and why not use our convenient on-line reservation system to make the appointment. Because when I showed up, I was told you can’t make a reservation for an inspection sticker. Thankfully the gentleman at the desk was extremely accommodating, having to deal with a disappointed customer because of corporate marketing.
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July 2023 by Brian W.
Went here to get a tire patched, when I walked in the person at the counter was on the phone with a customer, I understand this and had no problem waiting. I waited maybe 5, no problem, then he hangs up and immediately d called another Stillmans while I stood there for another 5 minutes with my thumb up my ass. I walked out. They do not know how to treat customers. he could of at least acknowledged my existence and my issue. before calling the other shop because he does not know how to use the freaking computer. I did not want to go here because they suck and this just verifies the entire thought in my mind about them. not to mention they broke an exhaust pipe on a vehicle of mine in the past and denied it. they suck.
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June 2023 by Deb Pendergast
As always the staff at this location was pleasant and helpful. I've been using this location for many years and been well treated by anyone I've encountered there.
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April 2023 by Billy Lucas
Worst experience there..customer service sucks..broke my ceter cap.. never on time appointments
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April 2023 by Ree
In a world where trust has become an issue, you go with what you know. At Sullivan Tire you are like family, and you know your car is in the best of hands. :)
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January 2023 by William Terry
I know prices are raised n everything I get it but 1250 for brakes and ac/service 175 for an ac recharge is ridiculous, i don't mind paying extra if the work was quality but my brakes are still squeaky and grindy, manager said bring it back we'll take a look which I did but said everything was fine, there are way better and cheaper alternatives in the area
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December 2022 by Dan (SouthShoreTour)
Timely but limited on repairs. Very busy. Book quickly or wait.
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October 2022 by David LaPointe
Just always a great experience at this location. Easy to work with, quick service and honesty. There's a reason I don't take my car any place else.
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September 2022 by Heidi Beckley
I have been going to the East Bridgewater Sullivan Tire for years. Ben always remembers me, and I trust whatever he suggests that my car needs to have done or says doesn't need to have done. He is always friendly and makes sure that I get any discounts available.
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September 2022 by CASSANDRA NODDIN
They all know what they are doing they are honest and they do it all price for some things may be a little bit higher but worth it knowing your getting A+ service and honesty
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August 2022 by jan c
I was treated with the utmost respect. The gentleman (Ben) I dealt with helped me and explained things from the time I entered the premises until I left. Holding the door for me and the handicapped elderly gentleman I was with and sending us off with warm wishes and the most pleasant of smiles.This visit truly made my day! Thanks Ben! And thanks Sullivan tire!!
