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December 2023 by Lynne C.
We were looking for a cocktail and they had what we were looking for. We got the call on 11/1/23 the day of the first snow fall but that didn't stop us from going to get our baby. Sure enough he was a beautiful little dna tested boy just what we wanted. After spending a bunch we took him home. Melissa the manager was a very cordial person. She let us know that she clips nails as well as wings with an appointment. She would love to see the little one again in the future. I definitely would recommend going to A W Brown if you are looking for any bird product because the employees are very friendly and knowledgeable when it comes to the products for your pets.
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July 2023 by Tam Dao Thanh
I have years of experience raising fish. Yesterday was my first time going to this store. A girl at the freshwater fish area refused to sell fish to me because my pond was not “ready” How can you decide someone’s pond is not ready if you never see it?! Why I need to prove my pond is ready to buy fish?! Or I’m not a native speaker so you refused?! Or I don't use the same techniques with you so you refused?!It was very offensive and ridiculous!Worst service ever!
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June 2023 by Faye Krainson
Purchased 2 hanging ferns for a shady porch. Kate was very helpful and kind with her suggestions and guidance of which plants were attractive. She snipped them to tidy them up, which was greatly appreciated.
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May 2023 by Joy Alleman
Love AW Brown, with a very special shout out to Annie! Thanks for helping me w/possible tick situation. False alarm, but she stepped right up with a can-do attitude for an unexpected request, all in a day at AWB! Rosie Riveter move over! ???
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February 2023 by Bill
Good place to buy duck food and food for your animals
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December 2022 by J S
PLEASE READ:I recently walked in to the pet area of the store and noticed a large bunny in a very small cage. The cage had a sign that said “adoption fee: &40”. The bunny could barely move in the cage. I spoke with the employee in the department and asked about the bunny. She told me that she had been surrendered by the owner a week prior to that day. I asked how often they take the bunny out of the cage. She explained to me that they don’t have the time to take her out. So, basically the bunny had been stuck in there for an entire week.I went home with a very unpleasant feeling. The next day I called to see if the bunny was still there and she was. I went back after work that day and the poor thing was still sitting in the tiny cage. I asked for information on her and they had nothing. That’s all she told me was that she was full grown. I adopted her.After getting her to my home and opening the cage, she could barely even hop. It was obvious she hadn’t moved like that in a while. Also, after doing about 30 seconds of research I found out that this bunny was a Flemish Giant breed and was approximately 5 months old and will het to be as big as 25lbs (we took her to the vet to confirm this).My point is, why would the store take in a bunny and if they couldn’t give it adequate accommodations? Also, why didn’t they have any information about her? It was not difficult to find. I am extremely disappointed and it’s so sad to see these kinds of things happening.She is the sweetest thing and I am so glad I stopped by that day and adopted her. I love her so much ❤️
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June 2022 by Paul Goodchild Ph.D., CPA
The place is great for all your yard and gardening needs. The people are nice and there are plenty of them to help. Bring your doggos if you visit, but keep in mind that there are a bunch of bite-level bins. If your pooch is quick, it could add up ?
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June 2022 by Denise Olszewski
Staff is always helpful. Large variety of pet products.
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April 2022 by Marc Marano
Friendly people that make the extra effort to give great service.
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March 2022 by Nichole Bradway
Gave a new home to a cute little baby bunny. Healthy and happy in her home. Love this store.
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March 2022 by Jason Goodwin
Terrible service I was ignored I tried to say something and nothing she walked by 4 times as soon a woman walked in she had immediate help. It's was disrespectful.
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February 2022 by Nichole Bradway
Drove an hour to check this place out and I was not disappointed! Awesome store! I will be back!
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December 2021 by Lisa Marie Laroche
I personally had gotten all my hamsters growing up from here and they were always healthy and easily handled. I had my dad go in for me and got a winter white dwarf hamster for my daughter. He said the girl helping him was great and the hammy has been healthy and fun! Best place around here to get small animals ?
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December 2021 by Richard Cashman
The quality of items is great and there is plenty to choose from.
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November 2021 by Donna Zamboni
Customer service is great!
