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December 2023 by Paul Seal
PRAY YOU DON'T GET TOWED BY THIS COMPANY!!!!!!! Highway robbery!!!!! I was charged $2,168 for my small motor home that was towed. You read that correctly. It's one of the smallest RV's they make @ 24ft. Total distance...5.3 miles (an 8 min Uber ride) Yet the invoice charged me 2 hours at....$850 per hour!!! I said to the thief..."It's 5 miles down the road" He replied...."An hour down then an hour back." WTF????? No way it took 2 hours!!! I was towed on a Wed afternoon and I arrived to claim MY HOUSE Thurs morn. (less than 24 hours) yet I was charged $250 storage @ $125 per day. When asked about this I was given some BS about how Mass law says the "day" resets @ midnight , so it was 2 days...again they had it for less than 24 hours.
This Motor home to me is exactly that...my home. I was completely floored by seeing this ridiculous invoice and asked if they could have mercy on me and cut me a break. I felt like my entire world had been taken hostage. Everything I own, is in this vehicle and they stole it and were holding it for an astonomical ransom. It is amazing to me that a company can steal all your belongings...then charge you storage for those belongings ($125 per day) The pandemic ruined my business, I had to sell my house and now I live in an RV. I parked where I shouldn't have and I don't deny I should pay a price, but $2,200 is completely insane!!! And their refusal to work a deal with me while I was completely helpless to do anything about this situation was absurd. Not to mention their unfair and fraudulent billing practices.
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December 2023 by Paul S.
PRAY YOU DON'T GET TOWED BY THIS COMPANY!!!!!!! Highway robbery!!!!! I was charged $2,168 for my small motor home that was towed. You read that correctly. It's one of the smallest RV's they make @ 24ft. Total distance...5.3 miles (an 8 min Uber ride) Yet the invoice charged me 2 hours at....$850 per hour!!! I said to the thief..."It's 5 miles down the road" He replied...."An hour down then an hour back." WTF????? No way it took 2 hours!!! I was towed on a Wed afternoon and I arrived to claim MY HOUSE Thurs morn. (less than 24 hours) yet I was charged $250 storage @ $125 per day. When asked about this I was given some BS about how Mass law says the "day" resets @ midnight , so it was 2 days...again they had it for less than 24 hours.This Motor home to me is exactly that...my home. I was completely floored by seeing this ridiculous invoice and asked if they could have mercy on me and cut me a break. I felt like my entire world had been taken hostage. Everything I own, is in this vehicle and they stole it and were holding it for an astonomical ransom. It is amazing to me that a company can steal all your belongings...then charge you storage for those belongings ($125 per day) The pandemic ruined my business, I had to sell my house and now I live in an RV. I parked where I shouldn't have and I don't deny I should pay a price, but $2,200 is completely insane!!! And their refusal to work a deal with me while I was completely helpless to do anything about this situation was absurd. Not to mention their unfair and fraudulent billing practices.
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September 2023 by Peter Silva
Good guys quickest I’ve ever seen and came with all the best safety measures plus really humble people .
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September 2023 by Jeremy Tuomisto
Fast response times. Professional service
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August 2023 by Jeff Barry (JB)
Fast, professional, decent. They've been around for years and the experience reflects that.
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May 2023 by JOE RAMIREZ
Great wrecker!! Called on this wrecker to assist with some piggyback undecking at Performance Foods. They were on time and very seasoned with experience. This outfit is TOP NOTCH! Will absolutely call on them again.
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December 2022 by Earl Hartman
The best. Came on a Sunday and had a great employee and charged a fair price.
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December 2022 by Durbek Tursunov
Never try to use this service they're very rude people and they change a lot
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October 2022 by Jeff Barry
Fast, professional, decent. They've been around for years and the experience reflects that.
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July 2022 by Wahid Zahedi
John was excellent!Service: Local hauling
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April 2022 by Jon Nickerson
Shady and rude people
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March 2022 by Kenny Moir
Beyond great service. Highly, highly recommend Bach Towing.
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October 2021 by Ryan M
Worst customer service I’ve ever experienced in my life. The guy I spoke with was immediately arguing with me when I asked for assistance
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October 2021 by Jay Hoynoski
Nate is a valuable asset to the company!! Pulled out a stuck 13k pound forklift with no issues and is a total professionalService: Special vehicle towing
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October 2021 by Heavenly Skull
Nothing but good things to say here etc...
