Frank's Auto Service is a family-owned and operated, full-service automotive care center that has been serving the East Longmeadow community since 1962. The business is known for treating customers like family. Reviews consistently describe the service as honest, professional, prompt, and phenomenal, with very fair prices that are hard to beat. The owner is friendly, knowledgeable, and goes out of her way to help, even with old, high-mileage vehicles. Customers report that work is completed in the promised time frame, often by the end of the day. The business is built on trust and values, with a seasoned crew that knows what they are doing. They participate in the NAPA Peace of Mind Warranty program. Many customers, including first-timers and those new to the area, highly recommend Frank's and state it is now their trusted auto repair spot.
I had a check engine light and was due for spark plugs. I have been here a few times, and Patty and her people are knowledgeable, reasonable, and friendly. They don't try to sell me things I don't need. I appreciate dealing with a small local business. Good people.
December 2025
The BEST auto service ever provided! Fair prices, Accurate diagnosis and always professional!
December 2025
Always great service at Franks. Patty and the boys know the business and have been helpful to me for over 20 years !!