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October 2023 by keli
You know that feeling you get when something bad happens, that sinking pit in your stomach, well that describes what happened. I simply cracked my computer screen and having done this before, I was ready to fix it. I ordered the part and for some reason couldn't set up my new screen. I brought it to go geeks. They have done work on my laptop before so I had confidence it was a quick fix. Then the call came, I ruined my computer!! You think OMG!! my info, all my files.....I wanted to throw up. I needed to order a new computer. Days of sick worry about my info ensued. They assured me they could clone my old hard drive onto my new laptop, but the skeptic in me said "not with my luck". Well, they did it!!!!! My new computer looks exactly like my old computer.....files all in check, even icons, microsoft office, adobe photo shop, all my word documents....it was all there and in working order. I want to thank everyone at Go Geeks for alleviating the massive stress I had over this. What a great job!! Hopefully I won't see you again for a long time, but knowing you're right there is a relief. THANX!!!Keli F East Longmeadow, MA
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June 2023 by McCarthy Consulting
We took our archaic laptop to GoGeeks on a recent Wednesday. Due to it being a functionally obsolete model, rife with bugs, and not at all cost effective to repair/rebuild, Stan and his amazing staff (we dealt with Andy) suggested we upgrade to a modern day version of a laptop utilizing the newest and most secure operating system, Microsoft 11. We took Andy's suggestion and had all of our programs etc transferred seamlessly to a new Dell Inspiron 16 with state of the art functionality. This was done in 24 hours and the service provided was performed with a personal style that was very much appreciated. This cannot be compared to the service you would get from a big box store. GoGeeks service is absolutely unparalleled and, hence, far superior to what you would get from the big shops. Keep the small businesses in mind when exploring options for computer repairs or replacement of your hardware/software. Better yet, go to GoGeeks on Crane Ave in East Longmeadow and take advantage of their expertise. You'll be glad you did.
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May 2023 by C Adams
The two techs, one who worked with me to choose the laptop best fitted to my needs and the other who came to my house to hook it up to ensure everything was working, were outstanding in terms of knowledge and customer service! They both gave me insightful tips and could answer all my questions. I highly recommend this small brick-and-mortar shop!
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February 2023 by Shera Cohen
GoodConscienceKnow the work to be doneOne small problem today SaturdayCould you call me please
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October 2022 by Donalyn Gross
I've been using their services for years and they are the BEST, nicest, smartest computer people around!!! I'm totally computer stupid, and they treat me with respect, humor, and kindness. I trust them completely with my computer, and they don't charge crazy prices. I LOVE THESE GUYS!!!!
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October 2022 by paul sieracki
I had a 5 year plus computer that was on its last legs,failing to start correctly, and freezes.Stan at GoGeeks built me a new one. Wow is this new one fast. Makes my old one seem like the stone age. Boy has the technology advanced!! Cloning went fine with all info transferred, no hassles with missing files [music and Pix] I would not hesitate to do this again.Sorry did not do this sooner
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August 2022 by Barbara Forsyth
On numerous occasions, I brought my Dell laptop and/or IPAD to Gogeeks for a problem. They always fixed the device to my satisfaction. They also answered my various questions by phone. I never felt I was bothering them or asking a stupid question.
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May 2022 by Candace Larger
I sought help because my computer would not connect to my wifi. They traced the problem to a glitch in an anti virus program I was using. They uninstalled the anti virus program and cancelled my renewal membership for me and reinstalled a more reliable anti virus program. They were quick and reasonable and had very good customer service! I would definitely recommend Gogeeks Computer.
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March 2022 by William Slapski
My I Mac was near dead for practical use. I did lot research for reliable computer service I could trust. I brought my Mac to Stan at Go geeks rescue.The staff is very pro like. there findings confirm my hard drive had crashed beyond repair. It was well worth the cost or replaces with solid state drive.The turn around was less than one week. Brought it home and I swear the computer is faster than when I purchase at Apple store few years ago. I highly recommend Stan@ go geeks at East Longmeadow.Being at home these days with Covid scare and slow computer is the pits. Not anymore!!!! Thanks to Stan and is Crew at Go geeksBill S. Chicopee, Massachusetts
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January 2022 by Robert Sheehan
My sons specialized computer developed an issue with the SSD. GoGeeks easily diagnosed, serviced, and rebuilt the affected parts quickly and efficiently. I was most impressed by the knowledgeable and polite explanation of the problem and the repair solution. Even in these times of microchip and electronics shortages, GoGeeks had the parts on hand and fixed the PC asap. A pleasure to do business and I will work with them again, for sure.
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September 2021 by Carlos Gomez
For a reasonable price, I purchased a custom-made computer and then matched it with two identical 24 inch monitors based on their continuing advice. The end result is a system with versatility and speed which allows me to multi-task flawlessly and without interruption or delay. I foresee vast potential here and I know that if I have any follow-up questions, they do not hesitate to take the call.
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September 2021 by George Schaler
I have used them and found them very reliable easy to work with and fair priced, for my business and my personal devices. Schaler Photography East Longmeadow
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July 2021 by Cindy Wall
GoGeeks has saved my work computer twice!
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June 2021 by j n.
I called GoGeeks to ask about a printer repair and spoke to Tyler. He was so patient & honest!!! I described the problem and he helped fill in the blanks when I didn't know the right terminology. He said he would be glad to look at it, but explained what the likely problem was and why it would probably cost as much to repair my old and inexpensive printer as it would to buy a new one. So before I head to Staples to buy an inexpensive replacement I'm writing this review - GoGeeks is totally knowledgeable & trustworthy. Thanks Tyler!!
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June 2021 by Migdalia Rivera Ortiz
Amazing work, fast service and great communication.
