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“I recently worked with Justin on setting up my auto policy, and I couldn’t be more grateful for his help. I was in the middle of moving and really worried that I wouldn’t be able to find a policy in time, but Justin was patient, kind, and took the time to explain everything clearly. He made the whole process stress-free and gave me peace of mind during a hectic transition. I truly appreciate his professionalism and care, and I would highly recommend working with him”
“I am very happy that I have chose State Farm Insurance, all the people that I have talked to about my insurance are very helpful and very kind, thank you State Farm”
“I Love this Mass Trans. I used to have Liberty mutual insurance for 4 years I switched to Mass Transit I'm saving $130 every month on new car. Love the way works treat me even if I will walk in at the end of the day girls NEVER rush me out and always help with any questions they are just AWESOME”
“My car was towed here today. The lady at the front desk was polite and helpful. My car was fixed and back in my possession in under two hours . I thought I wouldn't have a car for a few Days and was so relieved how quick it was .”
“I have known Victor for years now, and I can attest that he is very passionate about what he does both as a professional and on a personal level. I would highly recommend getting in contact with Victor with any questions you may have.”
“Best price for Auto Insurance. Stupid Geico could not even come close to their price! They have a cheap place and not that many agents which might be the reason for good insurance prices.”
“on April 08, 2024 my car broke down in Springfield, MA. I'm in my late 70's and have never needed assistance before.. A man named Pedro was sent to assist me. He determined the car needed to be put on his ramp truck to get it, and me home... He was so polite and helpful it was as if my son was there to help me. He made sure I was able to safely get into his truck and that my seat-belt was fastened. He is a superb driver, taking no chances and always in control of his truck. I am not one that enjoys meaningless conversation but Pedro and I talked much of the way to my house.. He was absolutely a delight to talk to.. He showed his driving skills getting into my driveway getting my car in front of my garage door.. He then assisted me getting out of the truck.. He was such a delight to talk to I was sad to see him leave.. Thank you for turning a bad situation to an enjoyable event.”
“We had a great experience using AAA travel! Jasmine was so patient and kind. We had a travel emergency and had to change our flights twice. She handled everything in a very professional manner. She’s excellent!”
“Ashley is very knowledgeable, helpful and provided timely responses. She provided me with all of the information I needed to make the best decision for my teenage drivers. Having had negative experiences with other Agencies recently, I was very appreciative of the level of service and communication provided and how quickly and efficiently the entire process was.”
“After a very rough start with this merger of Pryor Insurance and Chase Clarke via many frustrating phone calls last August 2023, I finally made a visit to the new office in Holyoke which proved to be the necessary move to finally smooth things out. I was greeted by a friendly receptionist at the door who introduced me to someone named Christine who proved herself extremely competent and able to fix any issue as was the case with my previous agent who moved into a different position (Diem). I left the office with all issues resolved and was thankful to have met someone new (Christine) who could continue to help me in the future. Now I can safely recommend this agency to others. As long as you work with the right people, you'll do fine at this insurance agency.”
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“An absolute pleause to work with. She's kind, respect and great a great listener. She will work hard to find you the cheapest rate for your car insurance. She went above and beyond what was expected. Don't walk run to great service.
Ediona Pierre”