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March 2023 by Frank Shoemaker
My dog alway looks and smells great after her grooming here. I highly recommend this groomer.
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August 2022 by cynthia wilson (Cyndie)
Karen seemed nice enough. But she didn"t cut my pup's hair. She said she likes to ease new puppies into the routine so they'll have fun and like going there. So she just shampooed him ($20)and rescheduled me for two weeks. I waited the extra two weeks, and when I called for the time, she had forgotten who we are and abruptly insisted she did not have my dog as a client and wouldn't fit my dog in on the appointed day. I went elsewhere and got my puppy groomed that same day by some more easy going, accommodating folks here in town. I just don't need that kind of grief.
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June 2022 by Jim McCarthy
Great care and and price !
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April 2022 by Janine Gutstein
Pampered Pooch is the best! Great service, great prices...very happy customers!!
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September 2021 by cynthia wilson
Karen seemed nice enough. But she didn"t cut my pup's hair. She said she likes to ease new puppies into the routine so they'll have fun and like going there. So she just shampooed him ($20)and rescheduled me for two weeks. I waited the extra two weeks, and when I called for the time, she had forgotten who we are and abruptly insisted she did not have my dog as a client and wouldn't fit my dog in on the appointed day. I went elsewhere and got my puppy groomed that same day by some more easy going, accommodating folks here in town. I just don't need that kind of grief.
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January 2021 by Marianne M.
The previous owners Sherry D.and the rest were so nice and personable compared to the new owner Karen who is very rude and condescending. She yelled at me a few times for dropping by and asking if she has a few min to spare so my Tedy can get his pedi. She obviously needs some training on customer service and good manners. She never bothers to respond / call you back when you leave her a message on the phone.
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January 2021 by Brendan Hogan
It was great! Karen is so attentive and loves all of the animals that come in, as much as her own. My dog actually gets excited to go there!
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March 2020 by Jackie Bertera
Wonderful place to have your pup groomed
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February 2020 by Jessica DesRochers
Feels great knowing I can leave my dogs with her for a grooming session and get a few things done worry free.
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January 2020 by Joe S.
This groomer isn't professional or honest.. first she cancelled my appt the last minute .. then when I went she couldn't finish the job and told me to get meds for my dog.. then I hurried to the vet , got meds, then she refused to work on my dog.. for a lousy reason .. don't go here..
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October 2019 by Shannon M.
Karen turned what could have been a very stressful event into a very positive one for our very anxious adopted dog. Her prices are very affordable and she is the nicest lady! Plus our Pom/sheltie mix looks ADORABLE. She even gave him the cutest bandana!:)
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November 2018 by S. H.
Perhaps because the woman who used to own this business was so sweet and kind I expected too much. I found the opposite. The first time the owner was mean to me, denigrating my dog, I thought she was just having a bad day, but then after 3 negative experiences, I will never go back. She angerly criticized my dog and me, after finding some matting on his back legs, and then told me she was going to put my dog at the end of the day. She had another dog coming in to be groomed 30 minutes after my dog. She told me my dog would have to wait in her chaotic shop (five dogs running around the shop) for several hours to be groomed. Needless to say, I left with my dog half groomed. She made me pay the full amount. I would never return to this place. Life is too short to endure abusive groomers.
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July 2018 by Sarayu N.
My family and I were in the area over the weekend and brought along our beloved German Shepherd. We checked into our hotel room and discovered (to our horror) that he was shedding massive amounts of his undercoat. Without the tools and space I needed to brush him out myself, I frantically called every groomer in my vicinity. Karen of The Pampered Pooch salon was gracious enough to allow us to stop by at the end of her day. She was wonderful and gentle with my extremely anxious dog and gave us tips on cost-effective ways to manage his coat ourselves. It is unfortunate that my dog and I live all the way in Michigan but I highly recommend her to anyone in the area!
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April 2018 by Anne B.
My two dogs are both rescue dogs and get very anxious in new settings. Karen was wonderful with them, taking the time to reassure them and putting them together for comfort. Their haircuts look great and they were both feeling good when I returned. P.S. the colorful bandannas are fun!
