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January 2024 by PeaceAlways
Plumbing great..
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January 2024 by Tim Kh
Very helpful
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October 2023 by Joseph R.
I'm not a Plumber, I'm a curious DIYer who is often looking for a creative alternative to old problems I uncover renovating a house built in the 1860s. And, I'm not stupid, even though I do not know the specific names of the thousands of parts available through a company of this size, I am usually able to figure out how to renew old things for new uses. I have found some members of the staff at this store to be hostile to someone who walks in with a problem looking for ideas and materials to complete an important task. The young man who "helped" me today offered no greeting aside from "What can I do for you?" without making eye contact or offering any sign of a desire to help. As I explained what I was trying to accomplish, the guy was nodding his head like he was already tired of interacting with me. Understand, the shop was not busy, there was one other customer being assisted by someone else. When I referred to the common brand name for a product he was showing me, he did find enough time to correct me and explain that this was different than the product I mentioned, as though I couldn't understand that. Finishing up, I said in a calm tone, "Sorry to have disturbed you with this." He countered, I'm not disturbed, But I'm not an engineer for figuring out what you need. I can put it in a bag for you." I was infuriated. I had another question about a second project and when I brought it up, he said, "I can't tell you anything about that." I asked if there was someone in the store who could help with it and he sent me down the hallway to speak with someone I suppose was the manager. This was a more complicated issue. And, while he was not as openly "Over" my needing help with a problem, he was clearly in a hurry to be done with the conversation. If Plumber's Supply wants to be an outlet to the trade, then they should post that on their window and online. It is a terrible experience to walk in looking for help only to be made to feel like one has trespassed into an area where only the informed are welcome. Of course, they happily rang up my purchase and took my money. PS - the plumbing guy at Home Depot found everything I needed in less than five minutes. the whole project revolved around an item that cost me $1.27 there. I have to go back toPlumber's Supply from time to time. They sell things I need. But it is never something I look forward to and often something I avoid.
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December 2021 by Claudin Poyant
Very helpful great service
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October 2021 by Eddie B.
Needed a tub that was smaller than what's normal because of the age of my house that I couldn't find in stock other places, they got it for me hassle free.
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February 2021 by hairybeast86
Needed a tub that was smaller than what's normal because of the age of my house that I couldn't find in stock other places, they got it for me hassle free.
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February 2021 by Charles Goucher
Great place for your plumbing needs
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February 2021 by Kenneth St.Clair
Staff, awesome group of guy's
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June 2020 by Craig Dykas
Employees were not so exemplary
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March 2019 by Paul Driscoll
Very helpful
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December 2018 by Ken Girouard
So much for supporting your local merchants! Home owners beware!! if you want to pay 25% more than you would at Home Depot and Amazon this is the place for you. Taco zone valve head $85 at H.D and Amazon. - $106 at C.P.S. First and last visit for me!
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August 2018 by Matt 107
Great guys. Ask for Hollywood. He rocks
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January 2017 by Jeff J.
Very Rude staff. I was looking for made in USA product and I was laughed at and he thought it was a joke. Didn't understand the concept of supporting local business. I left and will never go back . Simons Supply in New Bedford had product and very professional staff. Spread the word , do not go to PLUMBER SUPPLY.
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January 2017 by Ken L.
Sometimes you need something in the plumbing or heating category that is beyond what you can get at Home Depot or Ace Hardware. These days you can order it over the internet, but plumbing and heating repairs are often urgent, and may require building something from several pieces. These guys were very friendly and helpful. From now on, this is where I will go when the need arises.
