Nicky D's in Easthampton, MA, is a dealership for high-quality, pre-owned cars that includes a 12-month or 12,000-mile warranty. Multiple reviews highlight exceptional service, with the staff described as responsive, helpful, friendly, respectful, honest, and good people. They are not pushy or overbearing, allowing customers to test drive on their own without pressure. The dealership stands by its warranty, with one customer reporting they honored it fully by replacing an engine due to a manufacturer flaw, demonstrating a strong willingness to make good on problems. Their service is considered unparalleled in the valley, with praise for processing speed and customer care. They provide great work at reasonable prices and offer loaner vehicles for repairs. Customers recommend Nicky D's to everyone, noting it is the place for anyone sick of dealing with sketchy salespeople or car lots that prey on customers. The experience leaves buyers pleased with both the car and the service, with many stating their vehicles run perfectly. The business is also recognized for caring about the community and its customers.
I've had to go to Nicky Ds for several of my vehicles over the years. They always do great work and are reasonably priced. I recommend them to everyone. They also care about the community and their customers.
November 2022
Recently purchased a 2020 Honda Fit with 15,000 miles. Folks here were very respectful, honest and good people. I didn’t feel pressured to buy anything and was able to test drive on my own. Friendly and down to earth. If you are looking to escape from car lots that prey on customers this place is for you. Thanks!
September 2022
I brushed a guardrail on the highway. Another shop wanted to replace the door and fender for way too much$ Betty got me scheduled right away, gave me a loaner, and the work was excellent. No sign of repair. And the price was what I could afford.