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June 2025 by Xan ify
Opens mail and reseals it do not order anything valuable or something that can be smoked because they will tamper with it >:( will report to gov if this doesnt stop
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May 2025 by James Harrison
Opens all the mail and reseals it :( wont be using again
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February 2025 by Joseph Marquis
30 minutes to speak with an agent.
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January 2025 by Maryann Ford
Giving this five stars because of the customer service of Erika. She was really fantastic. She knew what she was doing, and she did it with a smile which was really refreshing after having dealt with exactly the opposite multiple times at the Hadley post office. I will only be going to the Easthampton post office from now on if possible.
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July 2024 by Andrew Daly
The store location and the staff at the location are very helpful, but the drivers who pick things up/ don't pick things up are frustrating.
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February 2024 by Emily Rosenfeld
everyone who works there is wonderful and helpful
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November 2023 by Pascale Jarvis
I love my local post office! Never have had a bad experience there - in fact, the opposite. The folks there are so friendly that often it makes my day to go!
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November 2023 by Money bags
It's the best post office in the pioneer Valley. The window clerks are amazing, and the mail carriers are very professional and reliable ?.
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May 2023 by Liz Cummings
Very helpful getting my passport renewed. Call and make a appointment in and out in 15 minutes.
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April 2023 by Kt Baldassaro
Went there to get my passport photo for renewal. Both clerks who worked with me were so kind and helpful! I was a bit worried about making sure I did this correctly. However, this experience was no stress at all! They went out of their way to assist me and helped me get my passport application sent in.Also, while I was working with them someone came in just to thank them for helping with their passport previously and to tell them it was successfully sent to them just in time for their trip!I definitely recommend this location : D
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April 2023 by Behka Rondeau
Awful experience with one the clerks named Erika. Terrible customer service, incredibly rude with a bad attitude upon walking to her window, failure to answer basic questions or offer guidance through the passport procedures. Overall felt unwelcome in a public establishment and surprised someone with obvious disregard to customers experiences is working at the front desk.
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February 2023 by noredcr
Website say open until 5, door says open until 5 but 445 is too late to buy shipping supplies. Useless.
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March 2022 by Elizabeth
Always a great experience!
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January 2022 by Taylor DedZomB
I sent a package out 3 weeks ago and it vanished, I have placed two cases trying to figure out where it is and every time I call they just bounce me to someone else and file a new case. not to mention that some of their employees are just flat out rude and offer zero help.
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November 2021 by Joseph Keith
Always a pleasure doing business there. The staff knows me and we joke around. Some of the people who go there are unpleasant, especially with COVID restrictions and limits in the building.
