“I want to recognize Melissa for her professional demeanor and her ability to empathize with the customer when discussing my specific medical equipment needs, but even more the fact that She conversed with me on a more individual level which is rare when speaking to any customer service reps these days. Melissa has the human touch which is rare to find these days...so thanks for that....good job Melissa.”
“My Topcon Tonometer CT-80 stop working, called Jeff at repair department at OIC, he is very nicely answer all the questions I had about the repair. Even he sounds very positive, I still have doubt whether this machine will be working again. We set an appointment a few days later, Jeff repaired the tonometer in less than 2 hrs. He did excellent job in such a short notice. I am very pleased by his service and the friendly stuffs at the OIC company. thank you all of you!”
“Came in 10 mins before closing and the ladies in the office rushed my insurance approval through and were able to get my daughter the $175 ankle brace she needed covered by my insurance and in our hands, or should I say, on her foot, the same day!! Excellent service”