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July 2025 by Marilyn Moses Ocean Park Realty Full Time Broker
Extremely helpful and great service !
We filled our patio with polymeric sand!
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June 2023 by WiWi Donegan
I've been dealing with Cottles for a while now and any location I go to, they are always eager to help and so pleasant to deal with. I really appreciate their customer service - one of the best on the island.
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June 2023 by Ronald Balasco
Ordered 3 doors, and 2 of the three were done incorrectly, the door for my garage opened in vs out as was ordered, and my front door had the hinge cuts on the wrong side of the door. Tried to get customer service to remedy the problems caused by Mark in Edgartown, but it was impossible. Had a positive experience with Nick in West Tisbury, but unfortunately the doors were ordered from the Edgartown location. Lots of excuses, but in the end, no accommodation or remedy for the problems caused. Careless and I guess that’s what you can do when you have a near monopoly on the island. I’d recommend ordering off-island at a place that actually cares about their customers!
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September 2022 by Gene H.
Without a doubt some of the nicest people with whom you would ever want to interact. Fair prices, combined with a helpful, knowledgeable - and always smiling - staff. Carl in Custom Millwork is the best. So very helpful and willing to do what is needed to help with projects. My "go to" place for any lumber/woodworking needs.
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August 2022 by Elizabeth S.
I needed to replace a few boards on my back deck so we measured them up and went to Cottle's in Edgartown. I thought the price of the fir boards was fair. There was no extra charge for cutting the boards although the cuts were not necessarily even I was able to use them after a little fixing. Staff was very helpful with our purchase from the warehouse to the cashier. They also had nails so we had a one stop shop.
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June 2022 by Jocelyn C.
Such helpful and friendly service and staff. Despite being super busy, employees were there to help.
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November 2021 by Shane Bogue
I returned a pallet of 4" solid blocks and they will not refund me instead they are reselling them. If this is how u run your business use should be ashamed because all your doing is stealing someone's money
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October 2021 by Greg S.
Called to speak with their custom woodworker. He said he didn't have time to take on my project...much less to eve speak about it. I tried to explain how small my need was and he didn't have time to discuss it. He talked over me not allowing me to even ask if there's someone else on the island he could refer me to. Perhaps if he's so busy, he shouldn't take phone calls because he surely doesn't put forth a good impression of the company as a whole.
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September 2021 by John Buonaugurio
Service is always great
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July 2021 by Maureen Sclafani
Very helpful, showed exactly where to find what I needed.
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July 2021 by Euclides Neto
Great and professional
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June 2021 by Elisabeth Brosens
Always appreciate the help when I'm choosing lumber for a project, this place is awesome!
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June 2021 by Jack Pett
Excellent customer service and good prices
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March 2021 by Elisabeth Elden
Always appreciate the help when I'm choosing lumber for a project, this place is awesome!
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March 2021 by Ross Dacey
Great shop, got what we need
