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June 2025 by Josh Sherman
One person working in the store and he was quick attentive and proficient
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June 2025 by Kathleen Von Deegan
Nolan is the best! He will find you the best deal!
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June 2025 by mariam agladze
Google maps and the sign on your door says you’re open on Sunday from 12-6pm.
I just got here at 1pm and nobody is at the store. Waste of time.
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May 2025 by Riley Craig
Nolan was incredibly helpful and helped me pick a phone that was exactly what I was looking for. He was able to help other people while still setting up all of my stuff and was very kind and welcoming. Super awesome service, and I will be returning.
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January 2025 by Carol Koury
Nolan was very patient and knowledgeable. Couldn’t have been better!
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August 2024 by Neil Rice
Great in-store experience.
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July 2024 by Mike Yanish
Walked in to inquire about unlocked iphones. Overheard the man behind the counter telling an elderly woman that they do not sell unlocked phones, and that you cannot find them anywhere on the island. Proceeded to walk across the street to another cellular store and find one instantly. Poor customer service and seemingly taking advantage of people. Do not go here.
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May 2024 by George Michaels
Some of the worst customer service on the island (and that is saying a LOT). I walked in today and I was completely ignored by the sales staff. They had two people working behind the counter and one customer being helped, yet neither employee could be bothered to even make eye contact. I finally interrupted the man who was helping a customer to ask if I should come back later, and finally acknowledging my existence, the staff person grunted “yes”. I left. I can buy a new phone through the Verizon web site and I intend to.
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April 2024 by David Halsey
Islanders Talk
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February 2024 by D M
Great experience…Nolan was so helpful.
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December 2023 by Paul Lazes
Fast and smart
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December 2023 by A Almanza
Only Verizon store on the island. So they barely staff it, and the staff knows you have zero options. If even 2 people show up at the same time, there's a wait because they only have one person working. Good luck to you if you showed up behind someone that needs more than 10 minutes of help - you're stuck. If you get there and there's already 2 people or more there, forget it, turn around and go do something more useful with the rest of the day.
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November 2023 by Allison McKinley
I have been a customer at the Verizon store in Edgartown, MA for the past 3-4 years and have needed Noland's (Manager at the store) assistance a number of times over the years. He has helped me with the purchase of new phones, technical help with them, and lastly, guidance related to a problem with my 82 yr. old sister "s flip phone, most recently. In all interactions,he has patiently explained options, provided information reegarding coverage, operation, and cost. I have also seen him manage customers waiting, with fairness, respect, and professionalism.It is my understanding he operates as the sole employee most of the time without help and without any break coverage. I know this because I have seen it over the years.It is my hope that you realize how much he provides to our island community and that he is shown the appreciation and value by your company that he deserves.Thank you.
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November 2023 by Daniel J. Adams
Nolan deserves a huge raise in pay, a grade promotion, a housing allowance, an award, a competent well paid subordinate or two, and much thanks for single handedly keeping the Martha’s Vineyard Verizon Store in business. Thanks, Nolan!
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November 2023 by robin lowe
Friendly knowledgeable, and took care of purchasing a new phone and accessories quickly!!
