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February 2024 by Suzanne B
Was here again recently. Staff is excellent. Very busy and very helpful
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January 2024 by Carolina Guerra
Great service
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December 2023 by Jose Reina
Very good service
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October 2023 by Wisland Georges
Worst experience ever !! Racist employees and manager and no one who was willing to help me. My car needed a jump and was directly behind there store (just not in there parking lot) and just a week before I was helped with a jump and a week later was being told that no one in the store could help and that it was based on their discretion whether they wanted to or not and I just could not believe for the life of me why one of the six employees that were in the store couldn't walk over 2 minutes to help me jump my car and I had to pick up my 7 year old son to drop him off to school and it was 8:00 a.m. and they said because of safety reasons they could decline which sounds like they were just really being selective on who they were trying to help. The store manager named Angel was even worse attitude was horrible and didn't offer me any suggestions or any help just said no and walked away. After finally getting a stranger on the street to help jump my car when I walked back into the store frustrated to ask about the store policy one of the employees had said "wait hold on" then proceeded to rush back to get the car jump after an hour of denying me help and was going to help me but then I had told them that I was already all set because of this stranger which solidifies my thoughts on the fact that they were just being selective. My black people save your money and go to another store stop giving these type of companies your money very racist company. ( I'm a black woman)
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October 2023 by Elijah P.
Worst autozone that i ever walked into!! Selective on who they will help and if your black forget about it. Store has employees who are all spanish and racist. Needed help with my vehicle which was literally directly behind the store and was told no one in the team would help me because of safety reasons and it was broad daylight and 8am on a Tuesday. I felt discriminated against because of the looks and stares i received . The manager angel who had an attitude did not try to help at all. My black people please take your money and go elsewhere.
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September 2023 by Adriana Matul
I have been coming to AutoZone Everett for the past couple of weeks due to issues with my car. I have gotten attended by an employee by the name of Alex. He has provided great customer service in all occasions!
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September 2023 by Alecsandra Hatch
Brian was amazing!!! He went above and beyond 5 stars
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August 2023 by Kayla Padilla
Purchased a new battery for my Highlander a few months back and the associate had a hard time installing it, the manager came out to help and the solution was to right the connection by adding a screw to make it tighter. Weird, but what do I know. This was a 3 start experience at this point. Maybe a 2 star because I tipped them and then realized they never gave me the rebate for the old battery.Fast forward to yday, car completely dies on the parkway. I panic. My husband opens the hood and low and behold the screw that (now we are down to 1 star) was shoved in for a ether for had fallen out. We push it back in and head back to auto zone.5 star service from employee Juan C. Give this man a raise. He didn’t make me feel dumb or give me any trouble when I explained the issue. Came out installed the battery correctly and all was good. He was equally confused as to why putting a screw was the solution the previous folks came up with, what the clamp was just installed at the wrong angle not allowing it to sit flat. Juan C. You’re a hero.
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July 2023 by Lisa Harr
Amazing service, polite and very respectful. I would highly recommend AutoZone Everett.
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July 2023 by Lindsey C
Chris R. (ASM) showed excellent customer service and even helped me check the engine coolant levels. Thanks for the help Chris R.!
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July 2023 by Grace Allen
Stay away from older guy named Antonio. Horrible attitude and customer service.
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July 2023 by Grace A.
Went to the store earlier today and was greeted with a rude attitude by a man named Antonio. Then proceeded to ask another employee to help me retrieve the correct air cabin filter after telling him my cars make and model. After getting home and realizing he gave me the wrong size filter, I brought it back to the store just in time only to realize that they locked the doors 15 minutes before closing. What a waste of my time and a sad/lazy group of employees. These are the representatives of your company?
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June 2023 by Prodicalsun
Always find what im looking for staff is also very helpful
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April 2023 by James Christopher
I got to the store at 830p on April 25th and they had already closed (store was supposed to close at 9). Why advertise your hours if you're not going to honor it.
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April 2023 by Juanita Marye Canada
Need sum oil , fuel njecter cleaner nd a bulb for my directional.
