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April 2025 by Libby McCann
Creation ID did a great job with my front railings, matching, solid, quick work.
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February 2025 by Tony Lopes
We needed a fire escape inspection for an iconic historic building in Chinatown, and Creation Iron Design & Fire Escapes exceeded our expectations. Mario arrived on time, conducted a thorough inspection, and delivered the report exactly as promised. His professionalism, expertise, and reliability made the entire process seamless. Quick response rate and fair pricing. I highly recommend their services and will definitely work with them again in the future. Thank you Mario and Rosa.
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September 2024 by Cindy Browne
Mario, came out and did a thorough inspection of the fire escape. His price was reasonable but more importantly he did an outstanding job with the repairs, painting and cleanup.
Thanks Mario
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June 2024 by Linda B
Professional, on-time and great work.
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December 2023 by Bill Kasper
On time, on budget, fast and efficient, even at a difficult location!
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November 2023 by alexis amendola
Mario & Rosa are amazing to work with. Extremely knowledgeable, professional and responsive. I am a property manager and have now used them at 2 properties. Mario and his team fabricated and installed new iron railings to replace damaged ones.I recommend Creation Iron Design to everyone. It's hard to find their level of craftsmanship in this field. Very pleased!
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October 2023 by Elizabeth McGregor
Mario, Rosa & team did an excellent job repairing the ironwork in our building's fire escape & balcony. They were full service, taking care of all the details including historic preservation approval, certification, permits, suggested prep for building tenants, painting the ironwork, etc. The job was completed on time and on budget. We would happily engage them in the future
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August 2023 by Gary Vivian
Mario and his team built and installed a spiral staircase (2nd floor egress) for one of our buildings @ Yankee Golden Retriever Rescue. The finished product far exceeded my expectations. He and his team were a pleasure to work with and I would highly recommend them to anyone considering such a project.
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August 2023 by Brett Collins
Mario and Rosa at CID are my new best friends! They are the most organized and professional company I have ever worked with. They send me quick email responses and are polite and friendly. Throughout the jobs they send me pictures and videos of the progress and completion. As a property manager I will give them all my business from now on! Thank you Mario and Rosa!
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July 2023 by Mike Aveni
I am a project manager and we used Creation Iron Design & Fire Escapes for a last minute custom fire escape installation for a third story apartment that was recently deemed unsafe for egress issues due to the age of the building. The project had to be done in a timely manner which was difficult due to it being a custom job but they had their in-house structural engineer work with our architect and the town's inspector directly. Long story short, the escape was fabricated very quickly, the installation didn't have a single problem, and the communication throughout the entire process was top notch right through the final inspection and permit being signed off. As a PM I will certainly be using them again for future projects and I cannot recommend them enough.
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July 2023 by B B
Mario and Rosa at CID are my new best friends! They are the most organized and professional company I have ever worked with. They send me quick email responses and are polite and friendly. Throughout the jobs they send me pictures and videos of the progress and completion. As a property manager I will give them all my business from now on! Thank you Mario and Rosa!
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April 2023 by 19mfg33 Greene
I was recently frustrated by the lack of reviews for fire escape repair services in the Boston area but have since had a positive experience and would like to share that.I am a trustee for a condominium in the Back Bay consisting of two 5 story buildings with two fire escapes. We obtained 4 bids which ranged widely in the scope of the work proposed. If you are looking to do the minimum in order to get your inspection certificate from the city you do not need this review. If you are interested in returning your fire escape to top condition and minimizing future repairs I would recommend using Creation Iron Design.The owner of CID, Mario Hernandez, performed a detailed inspection and discussed his recommendations. His subsequent bid seemed very fair for the work to be done. The quality of the work performed was excellent and the scope delivered went beyond what I was expecting from the bid in several aspects.Mario was a pleasure to work with and everything was handled very professionally. If you need fire escape repair you should consider using Creation Iron Design.
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April 2023 by Kim C.
Creation Iron Design did a fabulous job of creating an elegant custom railing for a staircase to our lower level which curved in line with our baseboard. Mario and crew were extremely professional, punctual and accommodated our very tight timeline. I would highly recommend!
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February 2023 by Lou Owen
Had one of their employees cut me off this am in Lynn, MA in his big black truck and then try to antagonize me by driving slow wherever we went. He looked like a little man with a big attitude. I don't know about their services or products but with a hostile attitude like this I don't want to. Always surprised to see employees driving company trucks who are trying to antagonize complete strangers.
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February 2023 by Gene Gorokhovsky
Mario's crew did an excellent job installing new iron railings and touching up old ones. When he could not make on agreed upon day mid-week the crew came on Saturday. Top notch attention to detail and quality, recommend without reservations.
