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February 2025 by Andrew Agave
I like this location a lot. I could spend all day in here thinking about what new projects I want to start (and maybe actually finish!). The employees are friendly, knowledgeable, and are always happy to help. Also, I think the rewards program is great! I've gotten so many great coupons and vouchers to pay for my endless need for crochet supplies. (Everyone who knits and/or crochets knows that it always takes more yarn than you think, even if you already got extra! 😀)
Overall, it's really a great store, but I'd be remiss to not mention a few minor grievances I have. First and foremost: CROCHET HOOKS! Where did they go?? It seems that the hook isle hasn't been restocked for at least 5 months. I'm always losing my small-guage Susan Bates in-line aluminum hooks with rubber grip, and I constantly need to buy new ones. There aren't even any alternative brands for anywhere near a reasonable price! I need all sizes 4.0mm and below.
I am loyal to certain brands, as are many customers. And that brings me to my second grievance. Why are all the good brands of yarn being supplanted by a crappy low-quality brand called Loops N' Threads. I need Caron Simply Soft (a few skeins here and there on the shelf, but no variety and the quantity is always scarce!). The other brands I like are the Caron "pound of love", but this store does not carry enough color variety or enough skeins that are the same dye lot. That is also true about my other favorite: Lion Brand. There is less variety every time I go. No consistency. Another important crochet supply I can't find at this store are waterproof foam blocking boards that fit like puzzle pieces. Am I missing something?
Don't get me wrong - I still love this store! When I'm bored, or I am babysitting my 6-year old niece, I go here and ALWAYS find some cool project to do, book to read or game to play. They carry many unique products and I always find novelties, gizmos and gadgets. I was very happy to find all kinds of slime kits (because that's our favorite!),beads, paints, coloring books, model kits, cake decorating gadgets, origami paper, stationary, clay, colored pencils, *gel pens*, paint markers, storage containers, candles, holiday decorations, lights, CANDY 👍, and so much cool stuff for kids (to get them to stop staring at screens all day!).
My only other comment, and it's controversial to say this, but here it goes:
I HATE PAPER BAGS. I cannot carry home pounds of yarn and other stuff in those useless bags. Oh, you want me to pay for a cloth bag? We'll, I certainly would if you had them in stock. Last time I was there my only option was to buy a $5 durable plastic bag. I shouldn't have to pay for bags, in my opinion. What if I had purchased a canvas, white yarn, drawing paper, or something fragile and I walked him in a light drizzle? I'll tell you from experience that I never make it out of the parking lot without my bag tearing and my purchases sometimes getting broken or ruined. What are you guys thinking?? Give your customers a darn plastic bag! Maybe I'll be able to USE it and even RE-USE it! It's so absurd that you refuse to provide what is a standard, super-reasonable, necessary expectation at ANY OTHER STORE. I usually bring my own bag, but my trips here aren't always planned, and on my unplanned trips always result in more purchases, so... yeah...
I need quality plastic shopping bags, <4.0mm Susan Bates crochet hooks, blocking boards, and more variety of quality yarn brands, like Caron, Lion Brand and most importantly, Caron Simply Soft. Then I'll give you 5 🌟 s.
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December 2024 by Ada F.
Very helpful staff if there is not a lot going on. I needed an item, checked online, and then called ahead to verify it was in stock. The guy who picked up said it was, and he could put one at the front for me since I said I would be by in 10 minutes. I got there, waited in line, and when I got to the front, I explained to the woman who was organizing the customers (cards vs cash) what had happened. She looked and found nothing. She asked the cashiers, one guy looked guilty but said nothing, I asked where the item would be, she told me an aisle. I found nothing. I asked for help, and we found nothing. I left without the item. Overall, the store looked organized and there is a good parking lot.
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July 2024 by Lise Brander Kristensen
Prices are low but quality seems low also. All yarn is made of plastic.
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June 2024 by Howie C
I found what I was looking for, but the checkout experience was incredibly annoying. They've installed self checkout kiosks, but an employee insists on standing next to you really closely and giving you a play by play of checkout as you're doing it. It actually makes the process less efficient, plus is really irritating. Either have a cashier check customers out or stop hassling them when they don't need any help to do a simple checkout.
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June 2024 by The nicest person In the universe
I meant to write this a few weeks ago, but I forgot on Wednesday. I went to the store just to look at some arts and craft stuff. There was a very nice helpful employee. Her name was Linda. She was very nice friendly and helpful and she showed me what I was looking for. She has excellent customer service skills. Very nice and friendly.
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June 2024 by Genevra Applegate
Why pay less when you can pay more at Michaels?
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May 2024 by Jade Conway
Michaels is a scam. They sell everything for double and triple the price! Who would buy anything from here??
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May 2024 by Ryan Birch
Employees were very helpful while my friend was there shopping for a craft project. One employee helped discuss craft materials with her in Spanish as that is her native language, and knows minimal English
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May 2024 by JANAKSAUD 1220-4
It's a great place to buy all kinds of stuff for kids and houses.
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April 2024 by Silvia Paniagua
It's my favorite store
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April 2024 by FOTD
Large neat store. Many options. Check out was quick even though we're several ahead of me.
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March 2024 by Van Hoang
The store was well stocked, and staffs were very helpful.
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March 2024 by V. D.
The most unhelpful group of staff I’ve ever met. I asked them for help locating where the linocut/screen printing materials are and legitimately three employees turned around and asked me “What’s that?”. I showed them some pictures and they kept asking a different co-worker until one pointed me to the Cricut section (completely unrelated). How do you work at an art store and not know what the materials are. At least care a little bit…
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March 2024 by Danilo Eberardo Albarez Rios (El Chacal)
I love
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March 2024 by Vi Diaz
The most unhelpful group of staff I’ve ever met. I asked them for help locating where the linocut/screen printing materials are and legitimately three employees turned around and asked me “What’s that?”. I showed them some pictures and they kept asking a different co-worker until one pointed me to the Cricut section (completely unrelated). How do you work at an art store and not know what the materials are. At least care a little bit…
