-
December 2023 by giselle rendon
Came in to store at encore on a quick getaway and Jeff and Peter kept the store open for us to do a quick repair on my watch even though the store was closed! So thankful! Thank you guys!
-
December 2023 by Jonathan Silva
The staff at WoS at the Encore Boston location were excellent, I visited once and was politely shown all the options, and brands they carried, tried on any model that I requested, and was provided excellent service. The next week I decided on a model and called the boutique to ask about stock/availability. They were great on the phone, and provided me all the information I needed. We weren't sure if they could get one in stock, but knew they could order it for me. We agreed to meet in a few days and to my surprise they had the watch waiting for me. The service from start to finish was 5 stars, and I look forward to shopping with them again.
-
November 2023 by Diane Penta
I purchased a watch a few weeks ago. The customer service I received from the staff was exceptional. Kudos to the employees who provided expertise service that I got at Watches of Switzerland @ Encore Everett.
-
November 2023 by Nicole Orie
They were so efficient and considerate. Quick to help and did a great job! Will be going back and recommending their services.
-
November 2023 by Wendy Xu
We’re originally from NY and we come ever so often to look at watches and Peter has been very helpful with answering questions and finding a suitable watch for me. They have a good variety of watches and will also go out of their way to order the watch you want if they don’t have it in store. Check them out !
-
September 2023 by Tim Qin
Huge thank you to Peter for providing such a wonderful experience. Not once did I feel rushed to make a decision. I will definitely be back in the future.
-
September 2023 by Spiros Markopoulos
Alex and Peter were beyond helpful… hospitable even!! I will be coming back immediately to see these helpful, wonderful gentleman. Sized my watch to perfection and with a smile.
-
September 2023 by Michelle Cheng
I called Michelle at Watches of Switzerland on a weekend morning and by the EOD she was able to get me in and out with a hand me down Cartier watch perfectly sized. The entire team is friendly and efficient!
-
September 2023 by jimmy lin
Came here to buy a watch and it was a great experience. The customer service and environment was amazing thanks to Peter.
-
September 2023 by Peter Waite
WS continuously provides too-level service on every visit to their shop. They are quick to serve and extremely knowledgeable on a wide array of products. Quick ride from the Encore Ferry to get here and wouldn’t trust anybody else in the Boston area for watches.
-
August 2023 by Daniel Luzzi
I asked for my watch to be resized, and they did it at no cost. No problem. I didn’t even buy the watch there. Great service.
-
August 2023 by Maria Tran
I came in to have the band of my watch resize and everything was so quick and seamless! Peter, Michelle and Alex were so helpful and friendly. Customer service were topnotch! They are also very knowledgable about their watches. Highly recommend!
-
August 2023 by Dave Kaminsky
The team was very helpful! Provided great advice on how to learn more about watches, and gave helpful recommendations on how to best wear the pieces I brought in. I would definitely come back!
-
July 2023 by daniel gonzalez
Came in to get my Rolex DJ band adjusted. Alex and Peter were great help had me in and out in minutes. Friendly and Welcoming. I will definitely be stopping by again!
-
July 2023 by Rajdeep Talapatra
I went there for a strap adjustment for a Tissot watch. Peter was very helpful with my options and Alex adjusted the strap to my satisfaction. Overall, I had a pretty positive experience here.
