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March 2024 by Anthony Parisi
The food was great and the employees were friendly. The set up of restaurant is very weird and doesn't flow well. I'd definitely go back if in the area but would probably do take out and eat in the car.
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March 2024 by Ethan Moniz
Definitely the worst chipotle location in the area. Poor cleanliness and food is made differently to other chipotles.
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March 2024 by lance wolf
Doesn't Chipotle senior management pay attention to reviews?..every store around here is filthy and poorly managed. I hope the competion is reading these reviews..and move in.
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March 2024 by A A
Went a few months back and dealt with literally the rudest person I’ve ever met in all my years of working in retail/patronizing businesses. To the point where I was called broke because I didn’t want to pay almost double for something that was priced on the menu board, among other things. Emailed chipotle regarding what happened, and obviously nothing has changed. Went back a few weeks ago and service was no better, and the food looked real tired (including no chips lmao) for 7ish at night. I guess our catering orders will go to a restaurant that at least shows customers a modicum of respect.
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February 2024 by Jacqueline T.
so sick of this place. they screw up my order EVERY SINGLE TIME. no exaggerations. if you order an online order and aren't breathing down their neck watching them make it in person, they will completely mess it up and skimp on the meat likes it's coming out of their pay check. if you go in person you'll be alright i guess but apparently you can't order a quesadilla in person?? wtf?? idk just go to Qdoba at this point
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February 2024 by Christopher Meyer
Don’t waste your time ordering take out from here. I have ordered multiple times and every time it is wrong. Once they even gave me a side of guacamole that was clearly already used.
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February 2024 by Shane White
Really nice staff but my order was messed up and just not good for the price - super bland flavors and small quantities.
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February 2024 by Lee Epstein
Second location that I’ve been to lately that is charging extra for sour cream on the side instead of in your bowl. I’m not going on to eat my food for a while I need to be able to reheat it!! His Reasoning was because we put more on the cup on the side. Ok but I can ask for extra sour cream on the bowl and not be charged more. I can also order though the app and order sour cream on the side and not be charged more!! I normally order through the app which is usually great but last week you guys gave me somebody else’s bowl that was just beans , chicken and guac?. I tried getting a refund through the app and was given a free drink. I eat at chipotle once or twice a week. No more for me!!
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January 2024 by Eddie C.
Very disappointed. I was happy they opened a place within 5 min of my home and today I went in for the first time to try it with my family and it was a bad experience for all of us. The flavor of the food was either no flavor or overly spicy/salty. The choices was lacking compared to similar places like Qdoba. My burrito had so much fatty pieces of meat which was very off-putting, my wife bowl had really dry and spicy/salty chicken. We had a deal for buy one get 1 free and they didn't honor it even though it's right on the all and we showed them. Also we bought a bottled lemonade and after drinking it we noticed it was spicy which was weird. In small print it says there's turmeric in the lemonade and the lemonade is made from concentrate. How you gonna sell bottled organic lemonade and have it be from concentrate and have turmeric in it. Lastly, considering it was only 12:20 the tables weren't cleaned very well. Just so many problems with this place. Terrible first experience. Do better!!
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December 2023 by Leah Barnicoat
I came in a few nights about it was 7:45 & I was confused when I walked in because everything was being closed the whole place looked like they where about to lock up and they still had over 2 hours to be open . I walked up to the counter it takes 5 minutes for 1 of the 7 people working to stop doing what they were doing to wait on me . I ordered 2 bowls with white rice he tells me he only has enough white rice for one bowl and doesn’t have anymore so my boyfriend agrees to brown rice . Then I wanted chicken and he wanted steak well he scrapped the bottom of the pan and if I got 3 microscopic pieces of chicken I was lucky he then proceeds to the lettuce that looked like it had been there all day and when it needed to be refilled they just threw new stuff over the bottom stuff so it was disgusting. I finally get to the register & I order 2 large bags of chips one with guacamole & one with caso dip , the cashier proceeds to tell me they have no chips at all . So at 745 they had no chips no new rice the very end of the day chicken and lettuce & ALL 7 EMPLOYEES HAD CLOSED THE STORE THATS OPEN FOR 2 HOURS AND 15 MINUTES MORE DOWN . I know for a fact that when I managed Dunkin’ Donuts if any of my staff ever did that they would no longer have a job . Why do you even stay open till 10 pm if you staff is closing everything up by 745 pm . You should always have enough of everything till the store is closed . Everyone gets chips with there meal it’s like telling someone you don’t have the wraps for burritos . Why are you even open . I spend $32 on food that was not even warm and it was old . Highly disappointed because I order chipotle all the time . When people eat out they don’t wanna waste there money like I did . I even told my boyfriend I didn’t wanna pay for it because everything was old and then they didn’t have chips . Lucky he was like they made it you have to pay & I didn’t walk out . Worst chipotle ever can’t believe I wasted my money on old food . Make sure your employees are keeping your establishment open till the time it says and not closing it down hours before .
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December 2023 by Ixe Velazquez
Great chipotle. Been to others in the city and they sometimes stink but this new location is doing well with the service and the food prep quality. They seem to have fresh food at most times of the
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December 2023 by Matthew Winter
I was a little hesitant given the 3 star average. But my wife and I were in the Mexican mood so tried it. This is easily a 5 star chipotle. They got to us quick, were kind and patient, and gave us great quantities. Food was chipotle good. Will it blow your mind? No it's chipotle but it's still very good. Definitely give this chipotle a go if you are familiar with the franchise. Not sure about the lower average review. Maybe they struggled a bit getting it going when they were new.
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December 2023 by Matt
I pulled up the Google review for this location and was *very* surprised to see a an unimpressive three star rating. Not to brag (kidding), but I've been to Chipotle locations all over the country and this one is hands down in the top five I've visited.Clean atmosphere, attentive staff, good consistency across many orders, not sure what else you can ask for in a fast food setting. The manager of this location really seems to take pride in running a smooth operation. For reference: I typically do a take-out order for lunch once every one to two weeks.It's a new location and I hope they keep it up...god knows they're already blowing the Dartmouth location out of the water on quality of service: that OTHER location occupies a place in my bottom five and should be avoided.
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November 2023 by Joseph Thurlow
This is the only Chipotle I have been to so I have no basis for comparison, but I've been 4 times and had consistent service with average quality food ranging from semi-dry meats to bites of delicious Carne asada. Over-all decent experience and completely within expectations.
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November 2023 by Amy Tavares
When they first opened, I was shooketh at their lack of cleanliness BUT time has gone by and they probably just needed more time to train.. which is fair.They’ve definitely improved and I love this location more than the Dartmouth one. Just wish their parking wasn’t so awkward lol
