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“I was trying to shop for a mattress. First I went to Ashley. I wandered to the sleep center and tried several mattresses but did not find enough information to make a judgement. I had been there for about 15 minutes without being approached by a sales person. So I simply walked out. Unfortunately my experience at Bob’s was similar. The result was the same.I then proceeded to The Mattress Firm. I was greeted by Jeff who walked me through all of the information that I needed. I purchased a mid priced mattress. Simple decision when customer service was considered. Well done Jeff.”
“The buying process was easy. The cost to have them take away your existing mattress is only $40. Delivery doesn't cost much more than that, and you get your call promptly at 9am on delivery day. We were given 10am-12pm, and they were here at 10am. Friendly sales guy, friendly delivery guys, great product made for us (the one we wanted wasn't in stock, so they made one for us!) You must check these folks out!”
“(Translated by Google) Excellent place, good service I bought a nice sofa and I'm very happy with my purchase.(Original)Excelente lugar bom atendimento comprei um belo sofá e tô bem feliz com minha aquisição.”
“I visited the store in search for couches and the person there helped me right away and showed me a few options. I finally decided on one and the person there was super helpful, kind, and patient! He was extra careful upon delivery too, it was a very good service. I already told my friends and family about Mejia and bros. They are definitely recommended.”
“Yolani at N. Dartmouth was so pleasant, kind and not at all pressuring. She warmly greeted us, allowed us to peruse, and gently checked in once to see if we had any questions. Super happy with the service. We’ll see how delivery goes!”
“Albert was FABULOUS. Made the process quick and easy. The couch was exactly what I wanted, comfortable and totally affordable. The piece was in stock and ready for delivery in 4 days! Thank you again Albert :)”
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“The Customer service at this store is perfect. No other words than perfection. Always greeted with a smile and always leaving happy with my purchases. That's correct multi purchases. Even though this store doesn't deliver I will go out of my way just to make sure I purchase from this just because if the customer Service that I receive each time I purchase. . Me being in the field of customer service it means a lot to be leaving the store comfortable and happy with my purchases! Thanks Guys!! Forever Coming back.-Marianne Rose [email protected]”