-
October 2024 by Olivia Torres
Very patient and accommodating. They always try to do the most for me when they can.
-
April 2024 by Francisco Perez
Excellent service, very good, they have bilingual employees ?
-
November 2023 by Drew Carreiro
I went 2 miles down the street to another gold buying place and got double what they offered greedy place
-
August 2022 by Goon_Gang24
Never buy jewelry from this Pawn Shop. I saw a silver chain from here for $250.00 and a week later went to Walmart and saw a better silver chain for $99.00
-
February 2021 by Montgomery S.
Be aware that the interest they charge for pawning is very predatory. They charge 20% per month while Empire Loan only charges 5%.
-
July 2020 by Jessica Gamson
I pawned a diamond ring before the pandemic Not realizing they were considered "essential " I stayed home during lockdown and payed my Bill's over the phone 1 and a half mo later no letter no phone call, I call them and they tell me not only was my payment delinquent but my ring was sold DURING Coronavirus they say they were open the whole time, well that's nice because I was doing the right thing my not going out, they never even called, just sold my ring during a pandemic this company is disgusting
-
March 2020 by Jasmine Ortiz
Horrible horribe place to go to. If your trying to sell your most expenisive things do not go here you will waste your time. The 3 ladys that work there have horrible customer service skills and offer you the lowest price for the item your selling. I went some where else and got the money my item was actually worth.
-
November 2019 by Crystal
Bought a 50 in smart tv. Got it home to find out there's no way to download anything in it. It has Arabic apps and etc in it. When I called they refused to take it back or even trade for another which I'd pay the difference for. I wasn't told about having to call back in 24 hrs and it wasn't on any signed paperwork, and it STILL hasn't been 30 days. I wasn't able to speak to the woman that sold it to me, they said it was me that messed with the tv, the manager yelled at me and hung up. They burnt me for $266 after 9 yrs of service.
-
November 2019 by Jessica Henderson (Judgie)
Fall River pawnbrokers at 1475 South main Street sell you items that don't work and then refuse to offer exchange or refunds its absolute horrible business and way of treating customers!! Shame on this business for treating people like this and doing that kind of business! I couldn't go back the following day due to no vehicle that day and I had both my kids. You would think they would have some sort of compassion and customer service since this was the second remote from the same transaction that wasn't working, but not at all! They stiffed me 25$ and a broken ps3 remote. Poor poor service and horrible people for doing so. Take your business to New England Pawn. They have always been great and respectful!! I would if originally bought from there but they didn't have any remotes, I'll forever wait next time.
-
July 2019 by Crystal Rando
Bought a 50 in smart tv. Got it home to find out there's no way to download anything in it. It has Arabic apps and etc in it. When I called they refused to take it back or even trade for another which I'd pay the difference for. I wasn't told about having to call back in 24 hrs and it wasn't on any signed paperwork, and it STILL hasn't been 30 days. I wasn't able to speak to the woman that sold it to me, they said it was me that messed with the tv, the manager yelled at me and hung up. They burnt me for $266 after 9 yrs of service.
-
June 2019 by Dave W
I've had nothing but great service from this store. Don't listen to these "bad" manager reviews. The manager and all staff have been very polite and helpful to me and every customer I've been witness to. This store has never sold me a item that didn't work. If you are looking for something without the high price tag and works well, check out Fall River Pawn Brokers. I'm happy I did!
-
May 2019 by Jessica Henderson
Fall River pawnbrokers at 1475 South main Street sell you items that don't work and then refuse to offer exchange or refunds its absolute horrible business and way of treating customers!! Shame on this business for treating people like this and doing that kind of business! I couldn't go back the following day due to no vehicle that day and I had both my kids. You would think they would have some sort of compassion and customer service since this was the second remote from the same transaction that wasn't working, but not at all! They stiffed me 25$ and a broken ps3 remote. Poor poor service and horrible people for doing so. Take your business to New England Pawn. They have always been great and respectful!! I would if originally bought from there but they didn't have any remotes, I'll forever wait next time.
-
March 2019 by Scotty Elliott Jr
Very nice store!!!! Items are fairly priced, and have a great selection!!! Staff was awesome... Loved my experience!!!!
-
March 2019 by Meghan Adams
Wicked awesome place friendly professional service and was willing to work with me on payments. Me and my fiancé put a ring on layaway and was pleasantly surprised when they had a sale going on it ended that day and they still gave us the sale price. Dylan is exceptional and is always wicked sweet and kind. Highly recommend this pawnshop out of them all in the city.
-
March 2019 by Jack Daniels Anderson
2 stars because some of their items that are for sale are way too overpriced. But other than that i have no complaints with them or their services
