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January 2024 by Liz Cottrell
Fantastic work and even better customer service.
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December 2023 by Joseph Hubert
Good people...!
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December 2023 by Don Combs
Gilbert goes way back when I was just a young boy. When he lived underneath me, he was honest then. And he's still honest today with his son in his His wife Wife now runs the business I give than 5 stars. This is the best jewelry store in New England that I feel go go go Gilbert's jewelry.
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September 2023 by Paul B.
Quick knowledgeable service and very friendly. Highly recommend the his store. The staff is very friendly and they have impressive inventory.
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August 2023 by Sofia Coimbra
Very good, I loved the service!
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April 2023 by Bruce Estrella
He's a Pro and a good Friend. He sells quality jewelry !!!!!
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March 2023 by Aparecido Rebelo
Great custmer service thats why they been there for many years
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January 2023 by jahid workman
Great repair shop went in to get my Rolex fixed and jus had a great experience
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October 2022 by Chris Clark
I've been meaning to write this review for a long time! I have been going to Gilbert for all of my watch issues since I have lived in fall river. He is an expert, and honest and fair! I am glad there are still some true craftsmen still left in this city!
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July 2022 by Ed Johnson
What a great find, a small family jeweler!! I love family businesses! my wife and I bought our wedding bands here and getting one to fit with her engagement ring turned out to be a challenge. It had to be custom ordered. No problem, except it would take 4 to 6 weeks to make and the wedding was in 3 weeks. What happened, they made us a silver duplicate of the wedding band and had it ready for the ceremony! The custom band did end up taking the full 6 weeks to arrive and we just got it. My wife LOVES it! the ring is exactly what she wanted (so is the silver one, by the way) Both wedding bands are beautiful and we couldn't be happier with Gilbert Jewelers!
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July 2022 by Mark Arruda
Did and wonderful job fixing my watch band. He's Awesome ☺️. I left feeling like a Friend rather than a Customer.
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July 2022 by Martin Brackett
Owner very knowledgeable regarding watches and fine timepieces
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May 2022 by Carol Costa
Heartbreaking experience. StoleA Portuguese fold necklace- an heirloom. Say that it was returned with ring I had cleaned. The old lady is just a thief. Plain as day. She’s got it!
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May 2022 by Carol C.
Connieseyes bugged out when she saw my Vavo's gold necklace. She told me it was very valuable and irreplaceable. I never saw it again. Claims it was returned with rings I had cleaned and resized. It was not. Very dishonest. God sees everything.
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May 2022 by Carol C
The old woman is just plain dishonest. Her eyes bulged out when she saw my Vavos gold chain. The clasp needed soldering. I never got it back. She lied about it being in the envelope. Said she called- no missed call or msg on my iPhone!?? Her day will be before God. Horrible deed! Awful place.