“The employees are so welcoming, they make you feel like family, or at the very least, an extremely good friend ? Jessica at my local store went above & beyond with making my business cards, even adding a few extra, free of charge. It really made me feel special. Thank you Jessica!”
“I recently mailed something from this location and misplaced my tracking number. I called, and Carmen saved the day. She was busy and asked if she could call me back. I was prepared to call her back later in the afternoon, but she called me 10 minutes later and gave me my tracking number, and my package is out for delivery. Carmen renewed my faith in customer service.”
“You cannot just give a return parcel/package to the mail carrier for returns anymore. You have to go online to USPS and reserve a day for pickup. Pretty easy to do and usually its next day pickup. They also email you to tell you that your package was picked up. There's several pickup options like requesting the mail carrier knock on your door.”