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May 2023 by Liz G
The staff at Pure Medical (PM) are exceptional. They go above and beyond to help the patient. In my ordeal of having to navigate Insurance coverage & picking up where the ordering doctors office failed to do, Brittany @ Pure Medical jumped on the case to assist us. In the process, I had to deal with other medical supply places that paled in comparison to the customer service provided by PM.At PM, they truly care about the patient in a time where this has become the exception rather the rule. I would highly recommend PM. The person who educated my dad on the CPAP machine was thorough,patient and kind. Wish I had remembered his name. Also a very special thank you to Patrick; the owner, for calling to alert us to some Insurance coverage and compliance issues. This information was truly important to communicate to us so that we could further look into the issues and make the best decision that would work best for my dad moving forward. My elderly dad is sleeping so much better. Thank you!!!
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February 2023 by bob march
The WORST medical supply company to work with. You leave countless messages and the NEVER return your calls!! You have to wonder if anyone actually works at this company.
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February 2023 by Brian Dube
All of the folks I have dealt with have gone above and beyond and have been super helpful. The staff has called to follow-up and check in on me. And the owner is responsive as well!
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January 2023 by Kurt almeida
Been dealing with Pure medical for past 4 years, always on top of what ever you need and very helpful
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December 2022 by david lincoln
Great experience.was using lincare when started o2 therapy.Set up was poor 2weeks before i recieved portable tank then left with a defective/missing a part on the regulator.Total 360 degree when I contacted Pure Matt was beyond perfect when dealing with me and working with my pulmonary doctor.
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December 2020 by Tissa
They were awesome. Kept calling Dr till the faxed a paper we needed. Fast friendly and just all around on top of things.
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December 2020 by tom cabral
Place a order on the 8th they say it will be 24 before I can get my supplies . Never had so much trouble getting supplies
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December 2019 by Jason Megaro
Can’t recommend these guys enough!
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December 2018 by andy kaplan
My 94 yr old dad was diagnosed this past January with stage4 lung cancer. We needed an adjustable electric bed for his comfort because he was over 6' tall and in addition to lung cancer had COPD. Other companies were willing to help, but with both delay (over a weekend) and added expense. The folks at Pure Medical said "You have enough worries, WE'LL handle this." They worked on the weekend, and because of them, we had a bed for my dad. They are not family, but treated us as if we were. HIGHLY recommend.