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February 2025 by Mystery Shopper
It's very sad that at 7:17pm I needed 6 sheets card stock copy and that I had to come the next day because it's called express???
I can see if it was 7:57pm but 49min to closing??
They were to busy receiving UPS returns over customer service???
I guess staples should change their name to UPS/AMAZON DROP OFF CENTER... They must be getting paid more for returns I guess.
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July 2024 by Richard Rodrigues
free delivery is great but when they bombard you with offers via email that you can't find or don't exist, it's very annoying. Even worst is when you subscribe to an item and when you get shipping confo and you go online only to see the same item for much less than what your subscription is.
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June 2024 by Sue Furtado
The clerk whose name was Cordell should be recognized for service that went above and beyond what anyone would expect from a service clerk. Although I didn't have all that we necessary information to complete my transaction, he wrote the instructions down and guided me through the process to assist me in gathering the items I would need to complete the transaction. I was so nervous. Yet, he made me feel comfortable and I left the store confident that I could get what I needed. Thank you Cordell. You're assistance turned a chaotic transaction into an easy fix.
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June 2024 by Cathy Marshall
Quick friendly service
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June 2024 by madelineri
The offline, ground level store is Amazing customer friendly service! All the cashiers, managers and printing depot! I love the idea of moving the Amazon returns to the front on the store instead of the printing depot!! Bravo!!!
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June 2024 by Nadene Kaegael
Staff is so knowledgeable, friendly & patient
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May 2024 by Cesar Velazquez
Went to get a document laminated. Worker told me she is to busy. It will take 1 hour for her to get to it. It’s just one piece of paper I need laminated. ?♂️ Never again!!!
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May 2024 by Dana Barnes
Nice associates, easy to use machines, had products I needed
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May 2024 by Shan
Customer Service
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April 2024 by Christopher Souza
When did 20 (a4) sized copies on regular weight bond cost $13?? And take an hour with zero customers in the store? I was in a jam, it got done but you'll probably never see me again. You're an office supply store with copy services. CVS is 1/3 the cost and does it on the spot. I don't want to hear your CEO on TV wondering why Staples is failing publicly. Here's their answer! Poor customer service and outrageous prices.
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April 2024 by James Gouveia
I came into Staples around 7:30 pm on 4/12/24 I didn't realize that they closed in 30 minutes. I was greeted by a kind gentleman. He tried helping me size a homemade ID to an ID holder. We were having some issues. He placed a ticket for me to come back on 4/13. I got a voicemail from a kind lady. I took the 45-1 Hour ride from Warwick, RI over the Washington Bridge to pick up the item today. When I arrived it was a full sheet of paper. The lady helped trim it to size for me. I got to speak to the same guy from last night. Thank you for your help with making me a new Meals On Wheels of RI ID. I appreciate all the help so very much.
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April 2024 by Terri Medeiros
Each time I go to Staples the staff are very polite and helpful!! ?
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April 2024 by Ashley
Both associates were very helpful in helping me pick out business office equipment.
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April 2024 by M Dupré
This Staples has always been my go-to for printing office and art supplies. I haven't been in a while, but went last week. Just a heads up to all fine point bulk pen fans, they are out of them. I let the cashier know, but all she said was sorry. She gave no indication they will be ordering any more.
Maybe I'll try backnin a few months.
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February 2024 by Charles Hall
Ample parking. Friendly staff, even when busy.
