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February 2024 by Charles Hall
Ample parking. Friendly staff, even when busy.
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February 2024 by Kim Lyons
Shout out to SHANICE in the UPS shipping/printing department. I was there this week and she was not only super helpful but just down right kind to me. I was under the weather, stressed with a broken printer at home and a deadline to meet. She calmly helped me print out 16 labels. The world be a better place with more Shanice energy in it.
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January 2024 by Calypso A.
"Not good" is putting it mildly! This was the WORST most mismanaged staples I've ever been in. I stood in line for over an hour waiting to simply drop off 3 ups Amazon returns, (which as a side note this is supposed to be a more convenient method for Amazon returns) & the ONE worker they had behind the counter was a woman who was taking that current time (a very busy time) to rip into & remove everyone's items separately from the boxes the customers had the items pre packaged inside of, & she than bagged the items in a plastic bag versus the boxes they were already originally inside of & than she would place the items in these new sealed bags inside of these larger boxes behind the counter, creating double the work for herself, & she would keep scanning a barcode on the side of the big box for each item that went inside of it. When I did finally get to the front of this ridiculously long line that moved in very slow motion I asked her why she was doing this & she told me "if the items are inside of a bag versus a box it saves room inside the larger boxes". Which I can appreciate & understand the logic behind this, however what I should have asked was why she was choosing to do this right than & there versus ohhhhh idk, maybe when it's not the busiest time of the day?!? I couldn't understand why there was no one in charge to tell her what she was currently doing was creating more work for herself, but more importantly was creating an unnecessary delay for every single person that stood on that line! I mean if your so set on saving space just scan the packages as their coming in, inside of the boxes customers have already packaged them inside of, put them aside, give the customer their receipt, & tear into these boxes & re-bag everything in plastic bags when the line isn't going out the door & THAN place them in of the bigger boxes all going to Amazon to save space & also to save customers time & aggravation.
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December 2023 by shazia ansari
Very rude unprofessional customer tech service refused any kind of helpe.
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May 2023 by Allysia Lafleur
I want to start this out by saying: my husband is picky, so the fact that he came home satisfied is a miracle in itself. He has been to this store 4 times previously and no one was able to help him find the perfect printing paper for his card project he was working on. That changed today when he met Lucas. Lucas was able to help him print the perfect cards and was super friendly and understanding. As someone who spent the majority of her career in retail management, I can tell you that this is rare is today's world. Please give Lucas a pat on the back as they just gained you a very loyal customer!
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April 2023 by Sergey Yuminov
Staples sell public notary services that you CANNOT use if you’re not in VA, because it will be only valid if you would bring your documents to VA, where all their notaries are commissioned. Be aware! $25 for service that I won’t be able to get - very nice!No one at the store didn’t tell a single word about this small but deal breaking detail (I have talked to 2 cashiers before purchasing). According to the store receipt - no refunds either.
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March 2023 by ronald cherival
Oh my Goodness ljust give staples fall river MA. 5 ⭐ #1all the customer service UPS always ?? they take time to take care your stuff,nice for everyone. Special thanks for this young girls Nayeli oh my god she do her job well . I recommend if someone need to shipping just go to this staples office good jobs guys.
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February 2023 by Eliza Trickett
Passport photo for a baby — staff stood on the table to accommodate and take the best photo without distressing the baby.Also helped me with pursuing tech products.Thank you, Tim!
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February 2023 by Dylan Klimas
Girl at the shipping counter would rather text on her phone and ignore the line than serve you
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October 2022 by louis levesque
I just went there to try to have them fix my pc !!!!! Well the lady that was there was a nasty b***** she had a nasty attitude and no respect to me.. iff you don’t like your job then quit.. don’t give me your attitude I don’t need it.. so to who ever needs to have your pc repair don’t go there.. 9/1/22
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July 2022 by John Pacheco
The print department staff are great here
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July 2022 by Lindsey Desrochers
James was fantastic in helping me with my printer order, he made sure everything was the way I had wanted and was super friendly in the process!
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June 2022 by Lindsey D.
James was fantastic in helping me with my printer order, he made sure everything was the way I had wanted and was super friendly in the process!
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May 2022 by HydrogenFoxide
Good store. It's well spaced, clean, and organized. The staff were nice and professional as well.
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May 2022 by Ariane Carvalho
Have used this location for multiple printing projects. Eric is so attentive and goes above & beyond. Would recommend it all day long.