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February 2024 by Dawn Butkus
Awesome customer service!
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January 2024 by Debi Travers
Best UHaul in Massachusetts! Staff are awesome. Clean trucks. Super clean storages and office. Plenty of parking. Tanisha is superb. Great service. They go above and beyond for their customers.
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January 2024 by Margaret Ponte
Great people .
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December 2023 by Emma B
Horrible customer service and will confirm reservations for trucks they don't have and leave you stranded.
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November 2023 by Krystals here make it clear
Staff is great ?
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November 2023 by Pedro Fernandes
Tanisha’s customer service is superb! Best of the best!!
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October 2023 by Joe S.
U-Haul's general manager, has gave me 24/7 access then took it away put me on 1 hour a day restriction, as if I was a little child in daycare, so I moved out.
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September 2023 by CaptainWendy Swanson
Inefficient, rude, slow and filthy. This property is so neglected. I rented a storage unit here prior to being away for an extended time and upon return, there are rodent droppings everywhere along my things. My unit ceiling is leaking. Management’s response to this information was “file an insurance claim.” I want the roof fixed so the leaking stops but they don’t seem interested in addressing that. I’ve called a number of times and experienced very rude staff. I’ve also rented various vehicles from this location. The wait time to pick up the vehicle is long - completing the online checkin is useless - and the vehicles are usually in poor condition. I do not recommend this property at all!
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September 2023 by Eddie Mestre
Employees were very unprofessional and especially the manager very disrespectful will never rent from this place again or recommend a friend
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September 2023 by Devon DeFrancesco
TL;DR: This location rented me a very unsafe truck and did nothing to make it right after wasting 22 hours of my time trapped in the middle of nowhere.So this uhaul location rented me a truck that could have exploded. It had a check engine light, which I was told was of no concern, and being it was the only truck of that kind for miles... I accepted this. However, after about 500 miles of driving as I was moving from Rhode Island to Texas, I stopped for fuel for the third time. I was doing Load Share, so it was just horrible the whole way. I finally get to fill the truck to full thanks to the 100 dollar pumping limits... And then it spews gas everywhere under the truck. At the pump. 5 called tow companies, a night in a hotel with mold, broken things from movers switching our stuff from one truck to another, and a whole bunch of wasted time and gas in my personal car later... And we got back on the road. However, when the mechanic that showed up over 2.5 hours after we'd broken down took one look at the truck, he asked how it hadn't exploded. So yes, Uhaul rented me a bomb and then did nothing but string me along and give me little tokens of 'goodwill gestures' by refunding the 2 nights of hotels they added to my trip. Not the over 2000 dollars I paid to rent a truck that could have killed me. Nope, none of that. Avoid Uhaul at all costs.
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September 2023 by Dawn Landry
Don't care for them expensive
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July 2023 by Allen Dupras
Over priced but clean
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May 2023 by Joshua Marlow (Beta)
One star because Zero stars was not an option. Was treated very rudely by someone I can only hope was not the manager. Trying to get information about their dumpster policy and was told it would be $100 to throw a kitchen chair and some broke down wooden baby gates away. Which is HALF of what it would cost to empty the thing. She informed me of that at least. As we we’re leaving, my friend and I were discussing other storage options and she interjected (from across the room) that she’d be glad to cancel my unit, and to just let her know when. Called Corporate. Hopefully will get a call back soon.
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February 2023 by Josh Perry
Every helpful staff. They went above and beyond to help me get the right truck with the right supplies. They were very patient and courteous!
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February 2023 by Michael Langevin
One of the worst experiences dealing with a so called manager.. Completely rude and unprofessional.... Never use that U-Haul again
