U-Haul Moving & Storage of Fall River offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, and U-Box containers. The location is noted for its cleanliness and pest-free environment, making it a suitable choice for renting storage lockers. Customers have had mixed experiences with the staff and service. Some reviews highlight positive interactions with employees who provided helpful guidance, especially for first-time movers. One customer praised the professionalism and promptness of the staff, noting a quick rental process even close to closing time. However, there are contrasting comments about the owner, with claims of being unkind and unsympathetic, which affected customer satisfaction. While many appreciate the convenience and efficiency of the services, there are concerns about the early closing times and the return process, which can be cumbersome. Overall, U-Haul Moving & Storage of Fall River is recognized for its variety of moving solutions and clean facilities, but customer service experiences can vary.
It was convenient. Affordable. U-Haul Moving and Storage on Pleasant Street is well managed. The place is clean, cozy, and accessible. Customer service was excellent, courteous, and helpful.
April 2025
Staff was more than accommodating the day I picked up & really helped me out ! & drop off day was just a easy !! Guest service 10/10 truck was clean service was fast and easy
January 2024
I had a great experience there .. Gianna had assisted me. I had not done it b4 so she really educated me on everything & gave me some pointers. Will definitely go there again for any of my moving needs. A++
