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January 2024 by Samuel S.
Those people know how to steal money, always look the Fuel tank level. In the contract it says full but half tank in the truck. When you return it half tank they told you that's what in contract that matters. Be careful I can give them - ZERO star
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January 2024 by Kenny Sullivan
Not sure why i got smacked with a cleaning fee...I want my money back. During inspection we found leftover strap packages that my roommate promptly cleared out himself. Then i had him go through the cab again. It was clean
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January 2024 by Danielle Smith
I had a great experience there .. Gianna had assisted me. I had not done it b4 so she really educated me on everything & gave me some pointers. Will definitely go there again for any of my moving needs. A++
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December 2023 by Zeebo Zabo
The lift gate was sealed to the back fender. Some careless individual recently painted it without letting it dry first. I had a very difficult time opening it and if I was an older person or someone less strong there is absolutely no way I could have opened it. Would have had to have driven all the way back and exchanged it. UHAUL probably would have made me pay for the privilege. Do not recommend unless you are desperate for a vehicle.
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November 2023 by Lyan Kraany
I reserved a truck at this specific U-Haul & when I arrived the young (white) lady that is working there claimed me and the person I came with smelt like weed. I tried to explain to her that it wasn’t us and that I DO NOT smoke ever and that she can literally smell us and she continued saying that it was us and we can’t get service. The customer right behind us said it was him and showed her that he had a blunt in his hand and she still wouldn’t provide service to us. She had called her boss and I tried to explain the same thing to him that it wasn’t us and the customer behind us literally proved it was him and they STILL wouldn’t provide us with the truck we reserved. Me and the person I came with are African American (black) and we completely felt like her and her boss were discriminating. DO NOT COME TO THIS U-HAUL.
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October 2023 by Alessandra Souza - Verona
I rented from this location a couple weeks ago , so renting over the phone was easy, fast and very pleasant . To return the truck I was overcharged about 100 miles that I'm sure I didn't use. The employee was just like it was not his problem. I called the 800 number , no one had contacted me. I have no way to prove it, so I lose my money . My advice is PLEASE make sure to take a picture of the meter , before and after to avoid any of that.
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September 2023 by Darcy Morandi
I think it’s a great location. I had a superb experience. I walked in five minutes before they closed. And the gentleman had me out of there in a less than 2 1/2 minutes. prompt & professional. Which is great because I was in a hurry.I just needed the pick up truck to move a couch. I pre-paid $36 which included the 10 miles then I would need round-trip. And I returned the vehicle with the same gas. They charged me an additional $10. After I returned it. On my own, by simply following the instructions after I scan the QR code.I dropped the keys in the lock box and I was done!
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August 2023 by Gary Gary
It was OK. But van I rented wasn't clean.I cleaned it.
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July 2023 by Rose Tighe
They called my FDIC insured bank, a prepaid card and wouldn't accept it
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July 2023 by david grinvalsky
Pretty simple to rent equipment and you can leave your vehicle there
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April 2023 by Romeo Malaquias
On 15 April 2023 which was on Saturday I ranted a van 10ft for 3 hours which was moving from one apartment to my new residential house on the same city. From Cambridge street to Salisbury street in Fall River, 2 trip I did, they are saying i used 12 miles. When I went to returned the only issue we had and I was aware of it was the gas that she told the will be a charge of $6,95. They over charge my card without my consent. I hope you enjoy stealing from the customers
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March 2023 by Katie D.
Rented a truck here last month to move into my new house. It was really easy and took hardly any time. People working there were professional. The only reason I didn't give it 5 stars was because when I went to return it they closed earlier than their closing sign indicated and I had to go through a lengthy process of returning it myself. Taking pictures of everything was a pain but glad I didn't have to come back the next day. I would definitely rent from here again if I needed to.
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March 2023 by Gary Moniz
Uhaul at Pleasant St Fall River MARent a storage locker for seasonal cloths etc place is clean pest free after 9 MosGet an access card to log in and outAssociates are courteous helpfulAlso, rented moving van worked out well
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March 2023 by Carissa Silva
Helpful, nice, knowledgeable staff but parking lot on the small side.
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March 2023 by Jay Costa
Great service , friendly staff and helpful
