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January 2024 by Gerald
Great experience dealing with the AT&T store on Davis straight in Falmouth!Kam was very knowledgeable in setting up our new 15pro phone ?
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December 2023 by Chelsea Davis
After trying to upgrade my phone at a different store and getting my account sorted out I found out that the wrong number was canceled on my account leaving me in a panic that I was about to loose my number I have had for 20+ years. I came into this store frightened that I would not get it back and Bailey was SOOO helpful. He was able to call customer service and help restore my number and get the correct number canceled. He went above and beyond spending a good 45miutes on the phone going back and fourth until everything was correct. Thank you so much!!!
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December 2023 by Brotherman
Very satisfied employees are helpful and very knowledgeable about their products and services thank you.
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December 2023 by Adriana Pepinelli
Very satisfied, Kemar did a great job, thank you ,
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November 2023 by K
Bailey was very helpful. He helped me find a new phone and change my old phone from Verizon onto my husbands plan. He went above and beyond by even putting on my screen protector on my phone for me. Since we aren't from around here Bailey even suggested a spot for us to have lunch around the area. Thank you AT&T!
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October 2023 by Diane Tetreault
Kemar was excellent. He is knowledgeable , patient and kind. I truly appreciate him. Please give him praise and a raise!! Thank you
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October 2023 by Debra Dolliver
Kemar and Kam were so helpful with my new phone! They made it easy and fun! Will recommend AT&t to everyone
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August 2023 by Emily Kassar
I am on vacation in Massachusetts and dropped my phone in the ocean. I went to get a new phone and they activated the phone under my mothers number instead of mine, they then switched the phone to my number successfully but deactivated my mothers phone so she has no cell phone now and has to go to an ATT store to fix her phone all the way in Florida. This is extremely inconvenient, she won't be able to go for days and now I can't get in touch with her. I spent about 2 hrs on the phone from here in Massachusetts to see if they could help but no one can. My mother all the way in Florida now has to sit in line at an ATT store.
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May 2023 by Larry Finley
I went down to my local store in Falmouth Massachusetts and found a technician there named Bailey that helped me to turn my phone from what had become a catastrophe for me into the great experience I was having before I inadvertently downloaded a bunch of malware Bailey totally took care of my problem and has really made me super happy that I'm at AT&T customer.
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April 2023 by Brendan Okeefe
After days of having no service from an issue with another carrier, I went to AT&T Falmouth, MA hoping they could help. Nadia assisted me and worked with me to resolve the problem so I could keep my number and switch back to AT&T. Nadia provided amazing customer service and listened to what I needed. She was kind, knowledgeable, helpful, & patient. Highly recommend Nadia ☺️
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December 2022 by connie alexander
Just had an amazing visit to the Falmouth MA store. Both Alexis and Brandon assisted me with multiple device changes and plan options. Their extensive knowledge and friendly personalities made for an exceptional shopping experience. In addition, their ability to share product knowledge with ease and simplicity was reassuring. In the future, I will only come back to this particular location. Congratulations on a job well done !!
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December 2022 by Leila Gardner
The best experience! I spent 3 hours on the phone with AT&T customer support yesterday and nobody was able to resolve the issue I was having with my account, and when I walked into the store Brandon had the issue resolved within 15 minutes. Seriously can’t say enough good things about the two gentleman who helped me today. Knowledgeable, profesional, and personable. Was considering switching carriers because of my experiences with Customer Support yesterday, but these guys helped restore my faith in AT&Ts service. Thank you!!
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November 2022 by Susan Evans
Excellent service! Namal was amazing! Listen to what was asked for my 91 year old dad - found what was needed and got him to smile. Could not have asked for better service. The wait was less than 5 minutes and we were done with setting him up with service in about 30minutes. Thank again as we had come into the store after 7:30 at night. Very much appreciated!
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November 2022 by wlasca
Nadia at the Falmouth store was very, VERY helpful to me and my Mother when she had a phone problem recently. She went out of her way to help us out and I am very grateful They are always helpful and patient, but this was above and beyond.
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September 2022 by Kathryn Pearce
Bailey was fantastic (along with the rest of the crew) - very knowledgableI highly recommend Bailey and the Falmouth, Davis Straits location for all your AT&T needs!!!
