Carpets near Falmouth, MA

“Hallelujah! The installation was done today but (1) my wife had to leave 1/2 hour late for her appointment & I had already left for my appointment, and (2) I shouldn't have had to resort to my angry New Yorker persona here on Cape Cod. I had to make all the calls to obtain updates & push to get promises kept. I always thought the vendor should initiate calls to keep the customer up-to-date and push its subcontractor to deliver on installation promises made to the customer. Anyway, the carpet looks nice & it's all over.
We ordered our new carpet in December - plenty of time in advance of our February installation date. We scheduled installation for early yesterday 2/11/2026. Didn't happen. Then we were told it would be yesterday afternoon. Didn't happen. Then we were promised installation arrival by 7:30/8:00 AM today 2/12/2026. Didn't happen. Our salesman doesn't know where the installers are this morning but said he will TRY to reach them (I'm not hopeful). Now we need to reschedule other work because of the delays. I saw some bad reviews online but this place was recommended by some friends. I guess their good experience was an aberration.”

“We worked with Ana at Ideal Design to select tile for our new bathroom and foyer and a runner for our stairs and hallway. She is the best! She has excellent taste and helped us select the perfect colors and arrangements, helping us stay within our budget - never pushing pricy options. Each time we visited with Ana, she had several samples and options ready for us to see, which made the selection process even easier. She also came to our house to help measure, ensuring we were making all the right decisions and even helped us with some non-flooring design questions. Ana and Ideal Design did an absolutely fantastic job at reasonable prices. I highly recommend!”

“From phone call to install, they were professional and terrific. When I had a last minute change, they worked hard to accommodate and made it happen. The team were friendly and helpful. Their prices were extremely competitive and choices were abundant. Let's face it, recarpeting is not a pleasant or easy thing, but they made our experience great.”