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April 2024 by mae cushing
A simple repair to my bracelet...done efficiently with amiable attention from Lucas....thank you!
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April 2024 by Walter McLean
Great service and personal attention to detail
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March 2024 by Michelle Motta Dardeno
Looked forward to visiting Hannoush to purchase a luxury watch as milestone bday present for myself. Visited with my daughters on a Saturday afternoon; there were two sets of customers already being served. We walked around the store for ~15 min, looking at cases and commenting of some the beautiful pieces. In all the time, no employee looked up, acknowledged or spoke to us at all … so we left. Too bad. Unlikely to return despite perm second home in Falmouth with children who work seasonal jobs a few doors down.
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January 2024 by Janice Lyons
Difficult repair. Had to be repaired twice. Appreciate their patience and their accommodations. Thank you!
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December 2023 by Max Sheremet
Alex was so helpful in picking out the most beautiful necklace featuring my girlfriend’s birthstone, along with customizing the chain to the exact measurements I wanted the very next morning.
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October 2023 by Amanda Leonard
I brought my grandmother‘s ring there to have a stone replaced. They lost the ring, and then try to offer me another ring as compensation, and very clearly stated that it was for me to keep whether they found my original ring or not to compensate for the hell they put me through. I stated that I would love to accept the ring they offered me, but did not feel comfortable taking it at that moment, as I felt that if I did, they would not look as hard for the ring they lost. Within an hour, they called me back and had magically located the ring, but when I went to pick it up from the store along with the other ring, they took back the offer for the other ring. The whole situation was extremely frustrating. I think they handled My ring with carelessness, and then Took back the offer for some kind of compensation for all of my frustration. Extremely unprofessional, and very insulting. I think if I was a rich woman and came in there, they would have treated my property and me with a lot more respect and I’m sure would’ve been given a beautiful gift but because I’m middle-class, they decided I didn’t matter as much. Don’t ever bring and leave any jewelry for them to fix unless you’re waiting in the store and in addition, if they tell you they’re giving you something that is well deserved in my case don’t believe them. It was just something to shut me up for the moment.
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September 2023 by Daniel Rozinski
Hannoush Jewelers is always on our list to visit every time we are in Falmouth. Their jewelry is beautiful and they are extremely knowledgeable and patient in helping us find just the right jewelry. This time we were helped by Alex who was terrific and showed us the perfect seahorse from their Cape Cod Moments collection. Hannoush Jewelers always makes us feel at home and they go above and beyond to help their customers!
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August 2023 by Eli K
I'm not sure where to begin. First of all, Im embarrassed that only now am I writing this despite the fact that my wife and I have been patronizing Hanoush Jewlers for over 4 years. I say this without reservation. They are the very very best in the business in every way. Their customer service is beyond reproach. Everyone is treated with the utmost respect. Their jewelry ( my wife's favorite), watches ( my favorite) are simply beautiful. They'll accommodate every budget, desire, taste and need.In short, I can not say enough good things about them. I would encourage everyone to see for themselvesEli K. , MD
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August 2023 by Kathie Kelly
We always get the best service!!! Alex was extremely helpful this time around period until next time!
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July 2023 by annemarie siroonian
Spectacular experience. So knowledgeable and was so accommodating to my taste and needs. Prices were great too!
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July 2023 by tiarra andrade
They were extremely helpful with everything I needed. Answered all questions I had. I didn't feel rushed at all. Alex spent alot of time with me and helped me find exactly what I wanted!!! A+++++++++
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June 2023 by Jaclyn Lamirande
Joan in the Falmouth location was wonderful! I have had to come in a few times to adjust my engagement ring and with a tangled chain. Her customer service was the best I’ve seen, we will definitely be coming back for our wedding bands
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June 2023 by Trish Costello
Got a beautiful necklace from Wael, who also polished our rings for free! Great service.
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June 2023 by Caitlin Martinez
Hands down the best experience I had jewelry shopping. Very knowledgeable, reasonable and personable. Walked in knowing what I was looking for, and the best part is, almost an hour later they called me letting me know that my ring was sized and ready for pick up. Now that’s service. Ahmad and his crew in the Falmouth store always go above and beyond to make sure each purchase is flawless and perfectly executed! Thank you guys!!!
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June 2023 by Eileen Mulley
We came in for a watch battery and left with so much more. Hannoush/Falmouth has incredibly friendly staff and a wonderful selection of jewelry. A special thanks to Wael for outstanding customer service. Will definitely return here on our next trip to Cape Cod.