-
January 2024 by Steven Cabral
Joseph was very nice and accommodating. I will definitely recommend Joseph and MattressFirm
-
December 2023 by James Brennan
We were new customers. Joe Ambrose attended to us immediately and listened intently as we explained our needs, preferences and likes. He showed us his offerings. The store was well laid out, the showroom stock was ample, and Joe suffered our indecisions with patience and a smile. He was knowledgeable about his products. He arranged delivery on the next business day.
-
November 2023 by george periera
We were very impressed with the knowledgeable sales staff (Carol Bacon) who took extra time to educate us about the best mattress for us at a price we could afford. Also the delivery team were very pleasant and did an awesome professional job as well.
-
November 2023 by sandy lento
Carol was amazing..very helpful while I was doing a long distance purchase...
-
October 2023 by Diane Lembo
Carol Bacon helped me find a new mattress for my bad back. She was smart and she very well analyzed exactly what I needed without wasting a lot of time. She pinpointed the mattresses that would better suit my needs. I would definitely recommend her to anyone needing a good mattress. She was great!
-
October 2023 by Robin Manning
After struggling with an infinite selection of mattresses on the web, it was nice to talk to a person, lay down on a few samples, and go home confident that we had made a good choice.
-
September 2023 by Amy Cecchi
Great selection, fantastic salesman! We had to buy 4 mattresses and we were in and out in no time. Delivery in two days!
-
September 2023 by Robert Garland
Tom was very attentive to my wife and I. He answered all our questions and made us very comfortable with our selection. A great experience and would recommend them to others.
-
September 2023 by Robert Turner
Joe the manager is very knowledgeable great place to buy a mattress very satisfied with my purchase
-
September 2023 by Andrew C
Saleswoman was attentive and very knowledgeable and sweet. Made the process very easy
-
August 2023 by Susan Sullivan
Tom was awesome! Friendly and knowledgeable and he helped educate me on several mattress options. Didn't try to oversell. Looking forward to getting my new beds.
-
August 2023 by ellen mcmanus
Very pleased with my experience at the mattress firm in Falmouth. They had exactly what I needed and at the right price my sales person was extremely knowledgeable and very friendly.
-
August 2023 by Ann Hurd
Great service from knowledgeable staff resulted in wonderful outcome of new mattress and happy customers
-
July 2023 by Liz Goodrich
Carol was a huge help yesterday. I'm starting my research for my next mattress and made that very clear when she and I started talking. Regardless, she answered my questions about the mattress I was considering (which was not on the sales floor currently) and also provided some alternatives that I was able to test out while in the store. She emailed me a quote for the options I was considering at your location before I even arrived back at my house. You have a gem in this expert.
-
June 2023 by Frédéric Work
The agent who processed my return, Carol Bacon, was professional, courteous, and very quick. She is also very intelligent. I can't say enough about how competent and helpful she was. I rate every facet of her professional work at 5 out 5. I meet very few employees in business who are as exceptionally excellent In their work as Ms. Bacon is.
