Michaels offers a decent selection of craft and framing supplies, though it may not have every specific item. The customer service at the store is consistently described as exceptional, kind, helpful, and incredibly personable. Staff members frequently go above and beyond, providing thorough guidance without rushing customers. They walk clients through products, offer full explanations of different materials and techniques, and help assemble the right solutions for projects like frame making or custom framing. This supportive and compassionate service makes customers feel excited about their hobbies and creates a feeling of a helpful, family-like atmosphere. The great staff and the extensive range of items available make Michaels a great place for craft needs.
Sherri in the custom framing department was a pleasure to work with! Will definitely be back again ✌️
April 2024
Decent selection (did not have everything I wanted) but the customer service was EXCEPTIONAL. Shout out to Toni, gave a great sales pitch and was very friendly
February 2024
Jeff, Ann Marie and the team are always there to help and come up with solutions. I wouldn't go anywhere else.
