-
October 2023 by Aisha Evans
I would give a negative 5 if I could! This is the second time the lady at self check out (employee) has made me feel like a thief! I have purchased hundreds at this store. The machine weighed the jalapeños at 0.45 she said that I WEIGHED THEM WRONG and now the machine says 0.98 when I only purchased 5! So I cancelled my whole entire order and walked out. The last time I was there she went through everything in my bag after I told her what item didn’t ring up and embarrassed me in front of people. I’m a travel nurse and I don’t need to steal! I will shop at shaws or drive to another town before I set foot in this store! This happened Wednesday at 10:54am. Never again will I spend a dime in that store! U rather embarrass a customer over $1 for a $50 purchase! Shame on you! The attendee light came on because it asked me twice to place it in the bag and I was tying the bag closed. You don’t need to rummage through my whole bag and make a scene!
-
September 2023 by BLang Blang
A large Stop and Shop in the heart of Falmouth, with a petrol station right next door.The staff is rather dynamic and the product offer is complete
-
August 2023 by Mike Lally
Asked 3 employees for directions to find maraschino cherries and was told that I am on my own and that they don’t sell them. Fire alarm went off while I was shopping and again no help from staff.
-
July 2023 by Matthew Chipper Brooks
One of my favorite places if not number one favorite place to go grocery shopping usually. I get everything there from produce to my meats and seafood. Usually has good prices but it's also nice you can earn reward points after you spend a lot of money there that can go to gas or grocery savings. But like I said u have to spend a lot of money at stop and shop to get those rewards.
-
July 2023 by Diane Kmec
Good variety. Freezers were funky as all ice cream was very soft. I noticed alotvof people opening the doors standing there deciding.
-
June 2023 by tom gruel
I didn't like all the doors on the dairy & vegetable isles. The real disappointment was discovering a 10 cents/ bag surcharge. I didn't discover this till check out. The fresh chicken selection was poor. Perhaps a lot of cook outs?
-
June 2023 by Gloria Allen
Very dirty bathroom. I try not to use public restrooms but I didn’t have a choice today. I will never again that was the most disgusting bathroom I have ever had to use. I hope that’s not the rest room the employees use them come out and work with the food we buy
-
June 2023 by Damien
Never have fresh organic fruits and or vegetables in stocks. Let alone other foods. Staff doesn't help you they just say they don't know.
-
May 2023 by Anne M
A. 9o percent of employees make it clear they hate their jobs.B. Customer service. LMAO, there is noneC. No cashier's, no baggers,it's all do it yourselfD. And now, they charge you a dime per bag.E. Just figure out where something is? LolWait a month and they will rearrange the store again.And is there a discount for all your self service. Hell no. You can't even complain without going to a website. I do not go there anymore. Roche brothers may be a bit more pricey but I leave feeling satisfied rather than wanting to scream at people. I HATE STOP and SHOP. It is pure torture shopping there.
-
May 2023 by Susan Pacitto
Falmouth Stop & Shop is the worst. I've been here for over 2 years and I unfortunately have to say that I decided not to shop there any more. Store is disorganized, produce dept terribly lacking and I've had to return many items including cut fruit (unripe), terrible quiche, tasteless blueberries, strawberries,& mangoes, and spoiled half & half. Lately there has been a lack of cashiers, long lines and self checkouts that don't work. Thank God for Shaws.
-
April 2023 by Robin Schneckloth
Expensive and less then stellar experience with self check out. I'm accustomed to the ease and speed of Hannaford self check out and this store needs to update their technology. Considering the cost of items you'd think the technology used would be commensurate to the price of goods.
-
March 2023 by MR.&MRS.G
I wish they would open at 6am instead of 7am like they use to! We Now go to shaws cause you open later.
-
March 2023 by John Fish
My family has been using this Stop an' Shop for more than 28 years but with the increase in prices and automation of cashiers we've been switching to Shaws and sometimes Roche Brothers. The staff at this location have always been great, it's awesome that this store hires a diverse group of people. But having to pay more for less service (no cashiers) isn't acceptable. You can't automate away everything.
-
March 2023 by Rebecca Young (Rebecca Y.)
I tend to do pick-up for my groceries and have been quite impressed with the service at this Stop & Shop! I have used pick-up for 9 years at many stores and am very impressed with the customer service here.The workers who do the shop and bring out the groceries are always very friendly and prompt. They also quickly got to the point of recognizing my order and would ask about substitutions I make routinely. I see this often at small local stores but was quite surprised by that attention to the customer from a larger supermarket chain.My dad was sceptical about doing pickup because he worried they wouldnt pick the best product and they would be out of everything, but he is now convinced that this store does a great job!
-
March 2023 by Henry G
One of Your local grocery markets they just redid the insides to be more user friendly
