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December 2023 by ann m
Not very good customer service. And it really gets annoying when they're ATM machine is always down, especially after hours when the actual bank isn't open. I end up having to get cash out of an ATM where i have to pay the fee.
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October 2023 by Adam Gifford
Only three because they charge $10 to cash a check.
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July 2023 by Christina Gentile
Terrible customer service - tellers are great, but customer service/office folks leave a lot to be desired.
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April 2023 by John Farley
Customer service is terrible. They made it seem like they were doing us a favor by opening an account. I agree with the previous review, stay away as they truly don't care about you as a customer. There are plenty of other options in the falmouth area and we found several that were more than happy to assist us as a new account.
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March 2023 by Matty B
DO NOT OPEN AN ACCOUNT with this bank the worse bank ever! Customer service is horrible the branch manager works remotely and never is in the bank I found that to be for all their banks. As I opened my account in Massachusetts and two banks there never had the branch manager in house. This bank if your accounts get compromised do not return your money or protect your money. Nor do they fight for you to get your money back. They basically say there is nothing we can do. Really?????
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March 2021 by filipe Reinoso
do good job!
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August 2020 by susan hiltz
excellent customer service . very helpful and kind. made you feel so welcome. just made my day. one of the best banks around and has such great hours for the customers
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June 2020 by robert leblanc
excellent customer service. they go above and beyond to help. wouldent bank anywhere else
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January 2019 by Emily Rose
Very friendly employees who had a cute Christmas trivia game to play while you are being helped.
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January 2019 by Dog World
Very friendly tellers
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October 2018 by Steve Hall
Excellent Bank! Always Right on the Money!
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October 2018 by Norm Fougere
Pretty poor service when you need an atm you have to go outside in the drive through...tellers should just welcome you to the counter and help inside .
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June 2016 by Yury Klokov
Helpful staff.
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May 2016 by WorrierHedgehog's !!!
I have had this bank for over 10 years the people here are great I have never been disappointed when I've gone in for help I now do all my banking with them
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March 2016 by Lashauna Craig
The people at this bank are really rude. Not how you win over customers and I won't be going back there.
