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October 2023 by Monique Millar
Customer service was excellent!
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September 2023 by Jack Friel
After spending 3hours on the phone with Comcast customer service who could not resolve my problems I went to the Falmouth location to cancel my 5 accounts....It was crowded when I went in and waited patiently....I was able to be helped by a representative who also could not fix my issues..however another rep beside her said he could look into my issues...this representative not only fixed my issues as we spoke but also talked me out of canceling my Comcast accounts and did a comparison of my AT&T account..after doing this comparison he was able to save me over $150 dollars a month on my account if I switched all my lines over to Comcast/Xfinity...obviously I did..I can not thank Alexis enough for his patience with me and taking the time to understand my issues and resolve them ...I would certainly recommend the Falmouth location of Xfinity if you are having problems instead of dealing with a customer representative online and waiting hours for them to speak to you
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March 2023 by Donald Mack
It's a little difficult to find but plenty of parking. Had to wait a bit to speak to someone, but the staff was very friendly.
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March 2023 by Tim Potter
Great service. Like the new store
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February 2023 by Ed Trayers
Unlike the Hyannis store, the customer service I found at this location was fantastic. A big shout out to Jason, who worked on my problem and solved it. The manager was very helpful and I would recommend this location. Thank you for your help.